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"All round great experience"

"Very pleasant welcoming desk staff. Usual facilities to a very good standard."

"Impressive in arrival this countryside hotel and conference centre at first glance appeals. There is also ample parking. Many hotels allow early check in if one arrives ahead of check in time. Moat House staff were less accommodating and seemed to have a hard and fast rule. However, when we sat in the lobby with our suitcases and backpacks half an hour ahead of check in time, they quickly and pleasantly attended to us. The rooms are attractive but for cobwebs on the ceiling in both bedroom...

"Great location, easy to get to, great big parking, nice little village with a Chinese takeout across the street, a Coop close by. Sadly the cleanliness of the room was poor. Grime in the bathroom where floor meets walls. Very dirty remote control, some kind of sauce spilled on the side of the chest of drawers. Bed linen clean and bed comfortable. The radiator nob not functioning as it should. Should have stayed two nights but left after the first. Sorry, but proper cleaning of the room is so...

"Easy parking, very helpful staff, lovely character hotel, lovely clean, comfortable bedroom, bathroom clean, possibly ready for bit of TLC. Couldn’t master TV but probably my fault. Amazing breakfast, look forward to another visit."

"Welcoming owners Helen and Andy provide a warm, comfortable and luxurious B&B in the heart of lovely Eccleshall. Helen's artsy skill are shared in abundance, with every little detail attended to. Our room overlooked the beautiful garden at the back of the property, adjacent to private car parking, and a gentle stroll down to the town. We plan to stay again, truly a delightful experience."

"Staff excellent, room very small no chair or even room for bags. Wifi in room also poor. Bar food and service excellent and the welcome pack and light breakfast choice good. Clean but the building is ageing. The steps to the rooms really need to be illuminated or there will be a fall"

"Great stay. Highly recommended"

"Fabulous person and place to stay can’t fault it ty"