Search Hotels Near St Giles Church, Stoke-on-Trent

"fantastic all round"

"We stayed for 3 nights, the location of the hotel is great the conditions of the hotel is good, the staff was super friendly and helpful, the service was excellent. "

"gym was good, enough for a hotel"

"How this hotel is even allowed on this website is beyond me. The staff even said 'this isn't a nice place to stay' when I arrived, the condition of the room was disgusting, there was faeces in the toilet, toilet roll stuck to the ahoer chrtain, thick dust and splats and marks on every wall and surface. Safe to say i did mot complete my stay there, when I say stay away I mean STAY AWAY."

"Although the message said someone would be there to greet me, I wasn't sure who, so followed the instructions for the key collection with no problem. Room very spacious, but could do with a socket near the bed and blackout curtains with the bright light in the back. Tried to watch TV, but there were no channels, but was able to watch iPlayer etc instead. The instructions about leaving were a bit confusing. I tried the key safe outside the room, but it didn't open, so I assumed the message meant leave the key in the room, which I did. Later on I did wonder whether I should've put it in the key safe where I actually picked it up from. Apologies for rushing out and forgetting to take down my bowl and wash it up."

"Very friendly and helpful house manager who set up TV in another room given my room was taken Lucky he was there and door was open on arrival however as otherwise would have been tragic as no idea how I would have got in and my room had been double booked with clients already in and if any issues, no idea where he is to get hold of which was the case later as I had no towels so was leant one from another room. Luckily another room was available so I had somewhere to stay on arriving!! Could have all gone so badly! Advertisement also suggests I had a bath hence why i booked it but no bath available!! The place was very clean and very comfortable bed and pillows so slept well. I was lucky with other things!! The review would have been appalling otherwise. Also please use white bedding rather than random duvet sheets...looks more professional. Plus paint the small areas of wall white that have been stained or paint fallen off "

"Booked a room for this accommodation but was told we had been double booked and wanted to move us to a different house. I agreed although I was really nervous as what to expect and rightly so. This property is a house share/ house of multiple occupancy. there was people clearly living there speaking loudly all through each night we stayed (2). I hadn’t contacted the owner as I blamed only myself for not looking at reviews and doing my own due diligence. I made a mistake, I hope the next sees this and doesn’t. To be fair the WiFi was really good and the kebab shop next door was alright too "

"Staff is good. Sleeping room is clean. Have to share bathroom with other guests. Toilet lock broken."

"The accomodation was not as advertised. It was so bad we had to book alternative accomodation elsewhere. So far we have no way of seeking a refund, so we do not recommend Hotels.com to anyone ever! "