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DoubleTree by Hilton Stoke on Trent

4.0 star property
Edwardian hotel with 24-hour fitness centre and sauna

Choose dates to view prices

Photo gallery for DoubleTree by Hilton Stoke on Trent

Bar (on property)
Lobby
Outdoor wedding area
Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace
Indoor pool, open 6:30 AM to 8:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Pool
  • Parking available
  • 24/7 front desk
The current price is ฿3,054
฿3,665 total
includes taxes & fees
31 Aug - 1 Sept

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Heating
LCD TV
Separate bedroom
Sofa bed - queen
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(11 reviews)

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed with Sofa bed

Deluxe Room, 1 Queen Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 Queen Bed with Sofa bed

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | 1 bedroom, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.6 out of 10
Excellent
(50 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Eco-friendly cleaning supplies
Electric kettle
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | 1 bedroom, in-room safe, desk, laptop workspace

Family Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Heating
LCD TV
Sofa bed - queen
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
  • 9 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | 1 bedroom, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)

Highlights

Heating
LCD TV
Separate bedroom
Hairdryer
Private bathroom
Eco-friendly toiletries
Bathrobes
Eco-friendly cleaning supplies
  • 9 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Etruria Hall Festival Way, Stoke-on-Trent, England, ST1 5BQ

What's nearby

  • Waterworld - 2 min walk - 0.2 km
  • The Potteries Museum and Art Gallery - 15 min walk - 1.3 km
  • Regent Theatre - 18 min walk - 1.5 km
  • Victoria Hall - 20 min walk - 1.7 km
  • Staffordshire University - 2 min drive - 2.4 km

Getting around

  • Stoke-On-Trent Station - 7 min drive
  • Manchester Airport (MAN) - 44 min drive

Restaurants

  • McDonald's
  • ‪Brindley Farm - Dining & Carvery - ‬10 min walk
  • ‪M&S Café - ‬4 min drive
  • Starbucks
  • ‪Toby Carvery - ‬6 min walk

About this property

DoubleTree by Hilton Stoke on Trent

Upscale hotel near a train station
A coffee shop/cafe, a garden and a bar are just a few of the amenities provided at DoubleTree by Hilton Stoke on Trent. For some rest and relaxation, visit the sauna or the steam room. Free in-room WiFi is available to all guests, along with a 24-hour gym and a business centre.
You'll also enjoy perks such as:
  • An indoor pool with sunloungers
  • Full breakfast (surcharge), self-parking (surcharge) and express check-out
  • Express check-in, a vegetable garden and concierge services
  • Wedding services, smoke-free property and 11 meeting rooms
  • Guest reviews give top marks for the breakfast, pool and helpful staff
Room features
All 147 rooms feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as late-night room service and free WiFi. Guests reviews speak well of the comfortable rooms at the property.
More amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LCD TVs with cable channels
  • Electric kettles, heating and daily housekeeping

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.50 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15 to 16.95 for adults and GBP 8 to 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 11 meeting rooms
  • Business centre
  • Conference centre (129,805 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1768
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Edwardian architecture
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for GBP 15.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.00 to 16.95 for adults and GBP 8.00 to 9 for children
  • Self-parking fee: GBP 7.50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system

We should mention

Pool access available from 6:30 AM to 8:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western Plus Stoke-on-Trent Moat House Hotel
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Moat House
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Western Plus Stoke on Trent Moat House
Best Western Plus Hanley Moat House Hotel
Best Western Plus Stoke-on-Trent Hanley Moat House
Best Western Plus Hanley Moat House
Hotel Best Western Plus Stoke-on-Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Hanley Moat House Hotel
Best Western Plus Stoke on Trent Moat House
Best Western Plus Stoke on Trent City Centre Moat House
Best Plus Hanley Moat House
DoubleTree by Hilton Stoke on Trent Hotel
DoubleTree by Hilton Stoke on Trent Stoke-on-Trent
DoubleTree by Hilton Stoke on Trent Hotel Stoke-on-Trent
Best Western Plus Stoke on Trent Hanley Moat House Hotel

Frequently asked questions

Does DoubleTree by Hilton Stoke on Trent have a pool?

Yes, this property has an indoor pool. Pool access is from 6:30 AM to 8:00 PM.

How much does it cost to stay at DoubleTree by Hilton Stoke on Trent?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Stoke on Trent on 31 Aug 2025 start from ฿3,053.75, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton Stoke on Trent pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton Stoke on Trent?

Self-parking is available for GBP 7.50 per day.

What time is check-in at DoubleTree by Hilton Stoke on Trent?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at DoubleTree by Hilton Stoke on Trent?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is DoubleTree by Hilton Stoke on Trent located?

Situated in Stoke-on-Trent, this hotel is within 1 mile (2 km) of Waterworld, The Potteries Museum and Art Gallery and Potteries Shopping Centre. Regent Theatre and Victoria Hall are also within 1 mile (2 km).

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DoubleTree by Hilton Stoke on Trent Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 532 out of 1000 reviews
Rating 8 - Good. 277 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 49 out of 1000 reviews
Rating 2 - Terrible. 35 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Russell

Liked: Amenities, property conditions & facilities
Loved it amazing 100% going back
Stayed 1 night in Aug 2025

10/10 Excellent

Kamali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the amenities was great and day time staffs were really nice and welcoming.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Liked: Staff & service, amenities, property conditions & facilities
Hotel was excellent
Stayed 1 night in Jun 2025

10/10 Excellent

Folasade

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, friendly staff, good food in a great location.
Stayed 3 nights in May 2025

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the indoor pool!
Stayed 4 nights in Jul 2025

10/10 Excellent

Sherjeela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the DoubleTree by Hilton Garden Inn as a family to celebrate our daughter’s birthday and it couldn’t have been more perfect! The location was highly convenient, especially as we were visiting Waterworld waterpark right next door – it made the whole trip so easy and enjoyable. From the moment we arrived, the staff were outstanding – extremely professional, polite, friendly and genuinely helpful, which really made the experience special. The hotel itself was spotless, with our room and all areas kept to a very high standard of cleanliness. It was a comfortable, welcoming stay that helped make our celebration extra memorable. We would happily stay again and recommend it to anyone visiting the area.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Clean and tidy, hard to navigate around wouldn’t suit disabled people
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Great option. Parking was plentiful & secure though we did get charged £5 because we didn’t book directly with the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Stroma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in convention location where you can walk to shops, restaurant or just for a leisurely walk. Lovely clean room and great service from staff. Would definitely stay again.
Stayed 2 nights in May 2025

10/10 Excellent

mireille

Liked: Amenities
Good
Stayed 1 night in Jun 2025

6/10 Okay

Alma

I wish the property have an air conditioner as it was very warm
Stayed 2 nights in Jul 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
We had a lovely time. Got the half board deal and the food was
Stayed 1 night in Jun 2025

4/10 Poor

Sadaqat

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Great grounds/location for our visit biggest let down was the fact there as no AC my self and my family barely slept as it was too warm, there was never any one on the reception desk and i went past a number of times
Stayed 1 night in Jun 2025

6/10 Okay

Mathew

Disliked: Staff & service
Rooms were decent. Staff weren’t the friendliest. Don’t like that there is free parking for some but charged if you don’t book direct through Hilton. Thought that was a cheek! Carpark was too busy. Struggled to find a space in the evenings especially when wedding guests at the hotel took up a load of spaces and some parked over 2 spaces. The EV chargers didn’t work. Tried 5 different ones and they all failed to connect.
Stayed 3 nights in Aug 2025

8/10 Good

Mamta

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Reception staff excellent
Stayed 1 night in May 2025

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, lovely room but no air conditioning
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic place to stay We went as a family with children 11 and 14 who enjoyed the pool after a long day at Alton Towers The only down fall or negative point would be the toilet roll in the rooms were awful and cheap that needs looking into. Otherwise a fantastic stay and I’ll be staying again sometime.
Stayed 1 night in Jun 2025

4/10 Poor

Christopher

Liked: Cleanliness
Disliked: Property conditions & facilities
I was driving from the South to the North, with my young family. A pool in a hotel is something I use to bribe my children for sitting long hours in a car. The pool is tiny compared to the size of the hotel and needs to be booked. It was not possible to book a spot in the pool during our stay, which disappointed my children. Other issues - faulty blind in the room fell onto my head. - A long queue and no one at reception when I arrive (understaffed). - parking charge was annoying, just add to room cost (it is less than 10% addition), this is equal for those driving in a car, but feels less petty when dealing with at front desk. - when checking out, I was not asked how our stay was. Good things - breakfast buffet was nice - staff did help when asked and I felt did try their hardest to make stay pleasant.
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Liked: Cleanliness, amenities, property conditions & facilities
The room was very comfortable. On arrival the receptionist provided a delicious warm cookie which was a lovely surprise after a long journey
Stayed 1 night in May 2025

10/10 Excellent

DIANN

Liked: Cleanliness, amenities, property conditions & facilities
Staff were top notch from the housekeeping to reception and restaurant teams! Great location for waterpark and local shops. Most importantly the stay starts off with the best cookies I’ve ever tasted and I’m a self proclaimed home baker, Rooms were spacious and queen size beds were American sized so definitely larger than the standard uk queen/double bed . Meticulous turn down service and lovely toiletries . Definitely love this chain of hotels !
Stayed 2 nights in May 2025

4/10 Poor

David

Liked: Cleanliness
Disliked: Property conditions & facilities
There was no air conditioning in the room, the room was far too hot meaning it was not suitable for getting young kids to sleep - pretty stressful stay 😞
Stayed 1 night in Jul 2025

10/10 Excellent

Nehal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly, especially the team at Josiah's Brasserie. Sofa beds in the family room were not particularly great for older children. If we were to return we would elect for interconnecting rooms instead of a family room.
Stayed 3 nights in Jun 2025

10/10 Excellent

ann

Liked: Amenities
Clean and friendly staff would defo recommend
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Shame about the check in as was not a warm welcome even with the warm cookies which were very good. The hotel was clean and spacious bedroom but all getting a bit dated. Would stay again though if in the area.
Stayed 1 night in Jun 2025