Is North Stafford Hotel Town Centre pet-friendly?

Yes, pets are allowed at this property. There's a fee of GBP 10 per pet, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at North Stafford Hotel Town Centre?

Self-parking is available for GBP 5 per day.

What time is check-in at North Stafford Hotel Town Centre?

Check-in start time: 4:00 PM; check-in end time: anytime.

Where is North Stafford Hotel Town Centre located?

Situated in Stoke-on-Trent, this hotel is within a 10-minute walk of Staffordshire University, Hanley Park and Stoke Minster. Kings Hall and Stoke-on-Trent Repertory Theatre are also within 15 minutes. Stoke-On-Trent Station is only a 1-minute walk.

North Stafford Hotel Town Centre Reviews, Deals & Photos 2025

About the area

Located in Stoke-on-Trent, North Stafford Hotel Town Centre is near a train station. Kings Hall and Stoke-on-Trent Repertory Theatre are cultural highlights, and some of the area's attractions include Alton Towers and Stoke Minster. Waterworld and Cariba Creek are also worth visiting.

Visit our Stoke-on-Trent travel guide

8/10 Good

Anne

23 Oct 2022

Liked: Cleanliness, staff & service, amenities

My overall experience was fine, comfortable and staff friendly and helpful. Would stay again.

Stayed 1 night in Oct 2022

8/10 Good

Muhammad Akhtar

15 Sep 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Big rooms, overall good for the price. Fantastic location. Helpful staff.

Stayed 1 night in Sep 2022

10/10 Excellent

haseeb

17 Sep 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good stay on1st floor better than 2nd floor

Stayed 1 night in Sep 2022

10/10 Excellent

Emma

17 Sep 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Positive stay

Positive experience and cheap. Comfy bed but there was a wedding party using the hotel that night so a bit of noise but nothing excessive.

Stayed 1 night in Sep 2022

8/10 Good

Gurpreet

17 Sep 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall it was good and cheap.We stayed only one night.We are happy about our room .We did not get the chance to meet their staff .Only we met the receptionist, he was nice and polite person.Their lift was not working it was shame.

Stayed 1 night in Sep 2022

8/10 Good

Anh

19 Aug 2022

Liked: Cleanliness, staff & service, room comfort

Great value overnight stay

I had a decent stay, clean and comfortable room, excellent service from hotel staff. Yes the hotel is worn and in need of a lick of paint and some tlc etc, but I feel this is well reflected in the price. Would stay again if I’m the area, nice breakfast. I was expecting a lot worse based on the reviews, which I didn’t find to be the case in the main.

Stayed 1 night in Aug 2022

4/10 Poor

Blake

3 Nov 2022

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

for a 3 star hotel, the condition of the property seems run down, a renovation would be needed to make this place thrive, beds are well a bed, but not the best at all, night porter walking around woke us up 3 times in the night, not much sound proofing for the rooms

Stayed 1 night in Nov 2022

8/10 Good

Alison

26 Sep 2022

Liked: Staff & service, room comfort

Rooms are basic and small, its ok if just want room to put your head down. Rooms could do with some basic upgrading to help make them look more modern Shower was good, very powerful but if your short there is struggle actually to climb into the bath to get under shower as side part of bath is quite wide Staff very friendly and helpful. Very central and littarly 1 min walk from train station and bus stops

Stayed 2 nights in Sep 2022

4/10 Poor

Matthew

19 Sep 2022

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid like the plague,

Stayed while taking my son to University, a very tired looking hotel, that needs some love and attention, the communal areas are dire, wall paper peeling and plaster blown, strong smell of cleaning products so overpowering that had to keep the window open all night, room was big and the bed was comfortable which was the only plus of the stay, the location is great, but the hotel just need a complete refurbishment to bring it back to what coould be an amazing hotel, such a shame

Stayed 1 night in Sep 2022

6/10 Okay

ronnie

21 Aug 2022

Liked: Staff & service, room comfort

Disliked: Property conditions & facilities

North Stafford

Hotel is very run down and needs a complete overhaul. Although clean the bathroom was in terrible state even with bare earth wires on the towel rail and very cramped. The bedroom was outdated and very small to the point you couldn't open the drawers fully due to the bed. Definitely would not return here.

Stayed 2 nights in Aug 2022

6/10 Okay

Verified traveller

30 Aug 2022

Liked: Cleanliness, property conditions & facilities

Overwhelmingly ok.

The furniture is pretty old but it's all nice and clean. The pillows are very hard. Parking was easy. Hotel staff seemed friendly. The walls are quite thin so if neighbours are a bit loud you'll be hearing them. The free lobby wifi is good just a bit slow. The shower is nice. The toilets were clean. Complimentary soaps, coffee and tea is nice. Id say that this stay was great value for money and I'd definitely stay here again. My one big complaint being the pillows, but I didnt contact the hotel staff, so there may be softer ones available.

Stayed 3 nights in Aug 2022

6/10 Okay

Angela

14 Sep 2022

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

Lift was out of order and main light in room was not working. Staff were very polite and smartly dressed. The building is charming but would benefit from a little TLC. The room itself was very clean with a well stocked hospitality tray. There was virtually no noise from outside which meant a peaceful night's sleep. The bathroom could do with a handrail to assist with getting in and out of the shower. Could also do with more parking spaces for disabled guests near reception. This was a single night stay and was in a handy location close to the university.

Stayed 1 night in Sep 2022

4/10 Poor

Jeshurun

30 Sep 2022

Disliked: Cleanliness, property conditions & facilities

Bath mat had mold in the crevasse, the toilet seat was peeling, the floor boards creaked seriously and the TV only had two channels that barely worked. Paid online and was expected to use a physical bank card to pay a 1p confimation fee (which I couldn't pay as we were stranded that night) eventually found a convoluted way around it. Bit atleast it was cheap n

Stayed 1 night in Sep 2022

6/10 Okay

sebastian

9 Aug 2022

Liked: Cleanliness, staff & service

Disliked: Room comfort

sleepless

We arrived at this wonderful building to be met by a smiling receptionist who was friendly helpful and had a decent sense of humor. The hotel is situated right opposite the wonderful train station and is itself a wonderful brick building i believe from the early 1600 era. The hotel is not of a bad standard for it price rating which is relatively cheap in comparison to some of the other hotels that where available on the day we where in the area. The issue we had with the room was that it had hot pipes running thru the room and when the windows where shut it caused the room to become like a sauna and we were unable to sleep. The windows where open when we entered the room and the room was still hot but as the room was on the same level as the large flat roof i didn't feel safe leaving the windows open while we slept.

Stayed 1 night in Aug 2022

2/10 Terrible

Katie

22 Aug 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful, dirty, wouldn’t recommend to anyone!

Not a very warm welcome, person on the desk was abrupt and just wanted us out of the way when he finally got around to checking us in. Went to the room, was appalled at the state of it! Old, run down, dirty, smelly and just felt unsafe! The bed had an old brown mattress that you felt every spring of, there was a table with a kettle - no where near a plug socket so couldn’t use without being right next to the tv on an unsteady table. Floor boards that moved completely when you stood on them - felt as though you could go through them at any point. The window was being held open by one of the towels which was stained and wet! The window was mouldy and they had a car air freshener to keep it from smelling even worse. The bathroom was disgusting. The toilet was super cramped, toilet roll holder broken, open bin for Sanitary products. The shower was not even a metre by a metre and had a dirty shower curtain held up with mastic - poorly done as well! The bathroom sink was on the outside of the bathroom right next to the tv stand. It was all very cramped and dinghy! Would not recommend to anyone! Looks nothing like the pictures provided by the site or the actual hotel itself! We were given one set of towels between two of us and they were dirty. Asked for more and it seemed as though we were causing an inconvenience to them by asking for more.

Stayed 1 night in Aug 2022

2/10 Terrible

ian

9 Nov 2022

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2022

2/10 Terrible

Solomon

31 Oct 2022

Stayed 1 night in Oct 2022

6/10 Okay

Robert

28 Oct 2022

Disliked: Property conditions & facilities

As expected very dated hotel - but convenient for the station and cheap (if that’s what looking for).

Stayed 2 nights in Oct 2022

6/10 Okay

J

22 Oct 2022

Stayed 1 night in Oct 2022

2/10 Terrible

Brian

17 Oct 2022

Disliked: Cleanliness, property conditions & facilities, room comfort

Do not stay hear.

I am stunned about how bad this hotel was. Old, dilapidated and not clean. I should have realised, given Britannia Hotels’ reputation. But Shame on Hotels.com for listing this place.

Stayed 1 night in Oct 2022

10/10 Excellent

Bolanle

16 Oct 2022

Stayed 1 night in Oct 2022

10/10 Excellent

Gillian

16 Oct 2022

Stayed 1 night in Oct 2022

2/10 Terrible

Sharon

10 Oct 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2022

6/10 Okay

Charlotte

10 Oct 2022

Disliked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Oct 2022

8/10 Good

Carlos Henrique

10 Oct 2022

Stayed 2 nights in Oct 2022

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North Stafford Hotel Town Centre

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