อินน์ใน St. Augustine

"the property was nice, and location is ideal. however my check in experience ruined the entire stay for me. i arrived at the property and front door is locked. i arrived around 5:15pm or so, it states front desk is available 9:00am-6:00pm. i had to call, for the person that answered the phone to be confused that i have a reservation. i did book this stay around 2 hours before arrival, which i know is a little last minute, but it shouldn’t be available to book if last minute reservations are an...