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"We be couldn’t fault any part of our stay. Staff were helpful and polite. Our suite was spotless and had everything we needed. "

"Hotel is opposite the station. Staff were friendly and efficient, the rooms were quiet and clean and the breakfast was excellent. Would have no hesitation in staying again. "

"Jonas on reception and the other staff were extremely accommodating"

"Tuesday night is curry night"

"The room was clean the staff in reception were really helpful with checking in!"

"There was an issue with my original room, nothing major. I was happy for it to be rectified but the check in staff immediately moved me to better room. All the staff were friendly and accommodating. Food was very good, both dinner and breakfast. Would stay here again. "

"Very nice, cozy hotel with friendly staff and excellent amenities. Within an easy walk to Metro and local attractions like Jesmond Dene. Highly recommended! "

"Great location and gorgeous hotel one of my favourites "

"Fantastic food in both Fusion and The Rib Room"

"Second time staying here in a month and loved both times. Big rooms with lovely views across the River Tyne. Staff are so friendly and helpful. Complimentary parking was a huge bonus."

"The hotel has fabulous Christmas decorations that make it feel even cosier and more inviting. The staff were really friendly, professional & welcoming. The room was a good size and clean and well presented, as was the bathroom. The bar area was relaxed and had a nice atmosphere. Only one issue during the visit. The breakfast sandwiches were in stotties that seemed a bit stale. We didn’t feed this back at the time, which I now realise was unfair. Apologies."

"Can’t comment on breakfast as we didn’t have it. Staff polite, helpful, lovely room and great old manor in beautiful settings."

"A small but well appointed twin room. Quiet and could not hear other people, so this was good. Tasty pub grub and a decent choice for breakfast. Just what we needed"

"Great river view room, friendly staff & fantastic food!"