โรงแรมและที่พักในด้านตะวันตกเฉียงใต้

"The bath is clogged"

"💜"

"Poorly managed staff and poorly trained. Took more than two hours to check in due to an employee mistake. Unable to talk to manager. Not help at desk during checkout. Pay for parking was muncher higher for this area and well above other close hotels of higher caliber."

"Thank you for the stay"

"Elevators were out for the entire stay (flooding issue), back door access for the stairs was under construction, scary and difficult for the children. For the price we paid, this was not acceptable."

"very clean and friendly staff"

"4 days i have to walk around both towers because the doors on the hallway connecting east and west tower were closed. Than I paid 70 dollars a day parking and there was no spots many times garage was closed and I had to park elsewhere."

"Check-in staff was beyond friendly to start with! Love the secure aspect for use of the elevators, and the breakfast is phenomenal, changing daily with quite the spread and again friendly staff! The rooms were beautifully done, and ingenious --from the spaciousness under the beds to the universal bathroom door, and doorless shower, to the beauty of the wood/general decor. The rooftop bar was nice the one night we went, with a gorgeous view of the city. The only suggestion we would have is to...

"The staff was excellent."

"Elevation too long up and down Parking valet was great but at peak times very busy. I had a 2 queen bed room and with two people it was kinda of cramped. The staff were very nice."

"We came by train. No Parking problem. Great hotel over priced but the location is perfect "

"The room did not meet cleanliness standards, and the desk agent indicated recent challenges with housekeeping. While the hotel offers various amenities, mandatory fees not disclosed on Expedia were encountered. The accommodations appear dated for a four-star establishment. Although the lobby presents attractively, this aesthetic is not consistently reflected in the guest rooms. Consequently, I would not consider a return visit."

"Beautiful perfect location"

"Todo impecable, el servicio fue excepcional, y la ubicación no puede ser mejor. La vista es lo más impresionante. Definitivamente volvería a hospedarme"

"My stay was great. Super convenient to the river walk and restaurants nearby"

"Great staff! Hosted at restaurants was excellent ‘!"

"Incredible location. There’s a reason this hotel has continued to thrive after decades in downtown Chicago. The property itself is old and the rooms could use a refresh—but considering the Sheraton has 1000+ guest rooms and the place was BUSY—I think that the room rate is an incredible value. Amazing staff, cool restaurants onsite, perfect location and incredible views of the river and downtown architecture. The lobby was bustling at all hours but was well staffed and managed. My kids and wife...

"Staff at front not too helpful"