Soo Packages (Flight + Hotel)

Property fairly well kept, rooms could maybe be updated/modernised but not major concern. Could not access tv smart functions. Comfortable beds, rooms cleaned everyday. Food okay.

A wonderful complex, staff always there when needed. Peaceful and relaxing

Nice adult only hotel within walking distance of bars and restaurants and a lovely beach. If you want a bit more choice hop on the regular bus to Puerto del Carmen. A nice surprise was a bottle of cava as it was my birthday. Would highly recommend and will certainly go back even though we live in the next island.

Room was in very bad condition stains on the ceiling and walls, furniture and doors falling to pieces and unsafe also no sockets we had booked a superior room and it looked nothing like the pictures. The food however was great and the staff were very nice the outside pool area and animation team were also fantastic. The location was perfect right on the beach and next to the square with a beautiful walk into Puerto del Carmen over all an ok hotel if they had the rooms upgraded it would be fab.

There is much I like about his hotel. The staff are friendly and helpful and I also like the scale of the hotel which is colossal. I also enjoy the breakfast and dinner buffet and have never been stuck for something to eat. The location is set around a 20 min walk back from the beach front which again I quite like as it's quieter and more tranquil. The major downside are the rooms which are very dated and clearly were put together prior to the smartphone/tablet era judging by the décor and lack of connectivity. From what I gather some of the rooms have already been upgraded to more modern standards so clearly plans are afoot for an upgrade.