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"A piece of London magic"

"This is an absolutely incredible hotel on every front - the service, the design of the rooms and spaces, the unique details, the amenities ... all of it. I have stayed at many luxury hotels in the UK, EU, and US (5-star) and none compare to the Broadwick. While all of these aspects make it completely worth the stay, the cleanliness is what keeps me coming back every time I visit London. I really need to commend the staff and management, they keep everything just perfect. Turn down service, as...

"The fire alarm went off one night at 1:00 am and we were up for a couple hours dealing with that. It turned out that a restaurant in a adjacent building was connected to the same alarm system so it wasn't even our building. We had to call security to clear it as they didn't return to tell us on their own. Also, the flat we were in was in the top floor which isn't bad but it was a lot of stairs every day. Otherwise it was a great flat in a fantastic area of th city."

"The St Giles has undergone a drastic transformation under new ownership, and unfortunately, it’s all at the guest's expense. The once-standard amenities are gone: no in-room tea or coffee, and even basic towels are no longer a guarantee. To top it off, they are now charging a staggering £10 per item for luggage storage. With a pushed-back 3 PM check-in and stripped-back facilities, it feels like every basic service has been 'unbundled' just to price-gouge. Truly a shame to see such a central...

"Great location with good room size. We stayed in different rooms but on the same floor. Rooms offer not same level of brightness ( Some room has not enough Lux) and the toilet condition (one room has Shaver Only Electrical Outlet, but the another room does not) might be needed a refurbishment such as the flush system. No free Wifi if book through Hotels.com. There is no a refrigerator. It is advised to choose a room facing inside rather than facing out to the road, we were waken up by a work on...