Tout était positif.
Service digne d'un hôtel 4 étoile.
Personnel au petit soins.
Chambre magnifique.
Propreté parfaite.
Prix vraiment bon.
Je n'ai jamais vu un hôtel aussi parfait au cour de mes voyages pour un prix équivalent !
เข้าพัก 2 คืน, กุมภาพันธ์ 2020
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
Scott
19 ม.ค. 2020
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
The hotel was situated in a good location, a 5-10 minute walk from pub street. And the room was a good size.
However, we were expecting a room with a balcony as listed on our booking but did not get this. We were also woken up by a phone call from reception at 4.30 for a trip that we hadn't booked and didn't want to go on. Also, the pool area is shaded and for most of the day, especially the afternoon and very small.
เข้าพัก 3 คืน, มกราคม 2020
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Brian
4 ม.ค. 2020
Good as 3 star
Made my reservation w “sister hotel”, but when I got there, they didn’t actually have a room for me. Manager took us by tuk tuk to this one, and the quality was much lower than what I paid.
The first room we were taken to was uncleaned. The second room was clean but of 2-3 star quality. The room had a balcony which was unusable.
We loved our stay at the Hoi An Silverbell Villa. Our room and the facilities were beautiful and all the staff were so friendly and helpful. It really added to our stay in Hoi An and I would recommend it it anyone.
เข้าพัก 2 คืน, ธันวาคม 2019
รีวิวที่ตรวจสอบแล้ว
10/10 ดีเลิศ
kam sim kim
28 ก.ย. 2019
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
excellent value, very friendly service, good location, the breakfast is not that great.
room is spacious, but the tv is not working.
We love the breakfast prepared by the hotel, as the kitchen cook immediately after our order. Thus, the foods are fresh, and nice!
However, too many mosquito
Staff is extremely friendly and attempts to accommodate as issues arise. However, there were a few issues that impacted our stay including a flooding shower & sudden change in sleeping accommodations. Again, the staff was responsive and we problem solved ultimately the issues as it came up...
The room was very clean and spacious, so was the hotel restaurant and pool, but the staff is the real gem at Silver smith hotel. They went above and beyond for us and we are looking forward to coming back! Thank you for making our stay so wonderful!