"The staff was super friendly and helpful with answering any questions we had. Family of four and everyone had their own bed with robes to walk around the property. Breakfast was great! Will be coming to visit again. "
"Everything was beautiful! The Koi pond was one of the biggest highlights. The staff was incredibly helpful, even to English speaking visitors. The area was beautiful and quaint. This was a wonderful way to wind down after 10 days of nonstop walking and traveling across Japan!"
"We enjoyed staying in your hotel during our vacation. Your staffs are very kind and helpful. Dinner is fantastic! That makes me and my family love Shizuoka and looking forward to go back to have that great time again. Private onsen with stars at night is memorable. I love everything, Thanks a lot."
"Mountain view was so beautiful. Alongside with beautiful private onsen in every room. Staff greeted you as you enter and leave. Amazing garden in the basement along with free drinks, ice cream and hot foot baths while waiting for your room. Best part was the buffet breakfast and dinner! Highly recommend!"
"Tu en room was absolutely stunning with the private hot tub.
Don’t bother eating there though. It s a waste of your money.
The shuttle was very convenient to get to the train station and visit."
"Beautiful scenery, super close- walking distance to ride a gondola to a major world renowned attraction (volcano).
Super baby and kid friendly; we got a balcony room facing the lake which allowed us to open the screened door to get fresh air.
The onsen was clean and in excellent condition; lots of quality amenities.
Buffets were generous and quality as well. They had an unlimited sake, whiskey, wine, beer bar plus all the juices, soft drinks, tea and coffee you want. The coffee was meh; worse...
