"The first thing to note was that they're quite responsive on Expedia! My luggage was delivered early and they were able to reassure me by the same day that my luggage was received and will be kept safe!
The hotel is clean and the rooms are clean. Lots of take as needed amenities available such as bath salts and face masks on top of your usual shampoo, comb, razor, etc.
I deducted a star as it is quite small and the bathroom shower has very strong pressure that caused the shower head to turn and spray water outside the shower.
I also found the hotel staff to be less interactive than my other hotels, this can be a pro or con depending on your preference as you can check in and out by machine. I found there is not always a person at the counter but if you ring the bell they'll appear very quickly."