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"The upkeep of the hotel, the attention to detail, and the quality of customer service were superb! It does not get better than this. The level of attention and responsiveness to each of us is as if there are nobody else at the hotel. "

"Loved staying here. Lovely buffet meals, the rooms were wonderful and clean. Clean and well kept facilities. "

"My room was absolutely stunning. Cleanliness 10/10. Check in was a breeze. The room was so spacious the outdoor patio had a footbath, grass area, bbq and outside table. The room was equipped with absolutely every single thing you needed, it even had a telescope! The best thing was the fully equipped kitchen and the beautiful private onsen with a big window that opens up to the backyard. Privacy is 10/10. It’s also 10 minutes car ride to the Hakone Open Air Museum and a 7/11. 100/10 experience at this place! "

"We had such a wonderful time that we didn’t want to leave this place! Our room was lovely and the onsen were amazing. There were plenty of time slots available and the staff was so helpful and kind especially with my young children. They even brought my 3 year old some crackers to cheer her up when she was cranky at breakfast. There are toys available in the lobby. It really feels like they thought of everything! I’m so happy we were able to have this first experience at a ryokan as a family."

"Very comfortable room close to Atami station."

"The room was very clean, pajamas are provided so our clothes for around the hotel and bar and dinner. The outdoor on on the fifth floor is awesome, they switch floors between men and women depending on the day. The private onset in the room is very nice, warmer than the group one and more private. "

"Wonderful room and service."

"Super location "

"Lovely property. "