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"We were on a 3-week tour of Highlands & Islands. Owners Andrea and Paul were stupendous hosts! So kind and helpful! Food, especially dinner, was first class! We learned much about the history and where to visit. Irving, the waiter, was charming. We strongly recommend."

"Where to start… Woman on check in had no idea what an Expedia pay at property reservation was. The remaining balance of the room was attempted to be taken before we even checked in. When we were eventually greeted by the very unhelpful woman, we were told that she “apparently” did not know what the reservation was. This is absolutely disgusting as clearly the staff have no clue what they’re doing. Then to dinner, a young girl has the most disgusting attitude for a waitress I have ever seen....

"Great charming little hotel"

"Location is wonderful, a few easy steps to Commercial Street, harbor, etc. The property is old and very much in need of refurbishment. There is evidence that the management is working to that end. Restaurant was closed, which is challenging if staying on the weekend because there are literally only a handful of places to eat on a Sunday and reservations are hard to come by. I stayed 2 nights and there was no housekeeping available unless requested. The front desk is not manned 24/7 but mobile...

"Friendly, convenient for town, very helpful having breakfast room available throughout day for tea and home made cakes."

"The hotel is very well situated for exploring the full area of the Shetland Islands. The rooms are spacious and comfortable. There is plenty of parking space and there is a fuel station next door and a very good fish and chip shop across the road, both of which are very useful."

"Good location. Room was small with old furniture but clean. Dining room/restaurant was dusty: tables and floors were clean but evidence that corners, blinds, and deep cleaning does not happen often. Food options were quite good. Breakfast was good and well-served."

"Nice and clean, Cody room with comfy bed"

"Comfortable room and lovely breakfast. Lovely hosts"