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Busta House Hotel

3.0 star property

Choose dates to view prices

You can look forward to free cooked-to-order breakfast, a garden and dry cleaning/laundry services at Busta House Hotel. Free in-room WiFi is available to all guests, along with a bar and a restaurant.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
The current price is ฿5,710
฿6,852 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts

Frequently asked questions

Is Busta House Hotel pet-friendly?

Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Busta House Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Busta House Hotel on 31 May 2026 start from ฿5,710, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Busta House Hotel?

Self-parking is free at this property.

What time is check-in at Busta House Hotel?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Busta House Hotel?

Checkout is at noon.

Where is Busta House Hotel located?

Situated near the beach, this hotel is 1.4 mi (2.2 km) from North Mainland Leisure Centre and within 12 miles (20 km) of Sullom Voe Oil Terminal and Ness of Hillswick Circular Walk. Tangwick Haa Museum is 12.4 mi (20 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.4

Cleanliness

8.0

Location

9.6

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 45 out of 58 reviews
Rating 8 - Good. 11 out of 58 reviews
Rating 6 - Okay. 2 out of 58 reviews
Rating 4 - Poor. 0 out of 58 reviews
Rating 2 - Terrible. 0 out of 58 reviews

Reviews

Verified

10/10 Excellent

Elinor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a friendly welcome and service at Busta. Very thoughtful to make sure I had a quiet room as the hotel was busy with Christmas parties and I was travelling for work.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Patric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was outstanding. The food was great, I wish I had the recipe for the Beef in Guinness Gravy. We would have no problem staying here again.
Stayed 2 nights in Aug 2025
Verified

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Disliked: Amenities
lovely staff, very welcoming and friendly and attentive. While I have a deep appreciation of the significant history of the building, it is very run down and the hotel as a whole could do with an upgrade and modernisation.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay thank you

Friendly staff, lovely views and good food
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our time at Busta House. The staff were outstanding and the food was excellent and aways hot.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

We just loves nice hotel with its genuine atmosphere. The staff was wonderful and caring
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Patrick

Liked: Amenities, property conditions & facilities
We loved our stay at Busta and only wished we had another day there. Staff was fantastic. The front living room for tea, whiskey or just hanging out was spectacular in charm and comfort. Historic place visited by Queen Elizabeth in 1960. Connection to Shetland TV show adds another fun feature. Great location — less than an hour from Lerwick and close to north and west mainland areas.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, room comfort

Lovely food, lovely ambience

This was a wonderful 'chill-out' short break/honeymoon. The staff were wonderful. With the exception of one meal, which was dealt with immediately by the owners, the food was excellent and plentiful. The rooms are desperately in need of refurbishment but still comfortable and cosy. Thankyou, Busta House, you made our time with you special
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

David

Restful place to stay. The “long room” was great for sitting and thinking (and reading).
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with lovely rooms. The breakfasts were wonderful! And the staff were engaging!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Findlay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 night sta5

Great stay. Food was good and friendly staff too.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in the Shetlands.

This Hotel offered excellent service, the room was perfect and we enjoyed our stay. We ate in the dining room for breakfast and dinner and both meals were of a high standard. We would definitely recommend to others to stay here if they came to the Shetlands and we would stay here again.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Nishant

Liked: Amenities
Amazing experience to stay. Restored old features to give an authentic historical experience
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely 4 night stay at Busta House in October 2025. The building has plenty of historic character and it was nice and warm, even as autumn temperatures began to hit. The bed was very large and comfortable. The food was excellent with plenty of choice and was always served piping hot. The staff were great, friendly and always willing to help, especially Alan and the owner, Grant. There is free parking on site. The two bonuses to our stay were seeing the northern lights and what must be one of the largest whisky collections on the Island (over 200 bottles to sample!). I learned a lot about whisky over the course of our stay.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beatiful location with much character and history. Hearing the sound of the sea from my bedroom was very special. Excellent customer service too, I would recommend a visit.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We spent two nights here and loved it. The friendliness of the staff combined with the professionalism of the chef made it a start to remember. Dog owners: although dogs are not welcome in the general areas, the hotel grounds are great and lead straight to the shingle beach. Plenty for the muppet to sniff and lots of rabbits to chase.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A real treat.

Great hotel. The staff, in particular- Andrew, Bradley and Stephanie- were excellent. Both our Breakfasts and the evening meal we had were good quality. The Whisky selection was amazing. They are refurbishing parts of the hotel, but it did not have an impact on our stay. Our room’ Muckle Roe’ could accommodate four people. What would have enhanced our stay would have been if the second bed could have been moved to one side and two comfy chairs placed by the window to really appreciate the view from the room.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely big room Yell overlooking the garden. The hotel was peaceful and quiet even though there were some big groups staying. Always plenty of hot water and heating which was needed after being in the cold winds at Shetland. Staff very helpful and polite - they helped us book ferries to Yell and Unst. Breakfast and dinner very plentiful - too much for me at times but you can ask for a half portion. Lovely lounge to relax in on an evening. Highly recommend and we hope to be back at spring time in a couple of years
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Alison

Liked: Staff & service

Perhaps living on past glories

The hotel didn’t meet our expectations that were formed by their website. Our room looked like it had been recently refurbished and certainly the bathroom had been, however the decoration looked very amateurish- I can paint a door better than the bathroom one. I thought the food offering would be more high end with an emphasis on Shetland seafood but it was fairly standard, nothing particularly stood out. For example one choice was lasagna and it was made with Aberdeen Angus beef and Orkney cheese to give it that locally produced feel. Dundee marmalade is world famous but their choice of Tiptree from Essex and portions of Lakeland butter shows they are not walking the talk. Another area for improvement would be to vacuum more thoroughly, especially the stairs leading to the bedrooms. We still enjoyed our stay and the staff are very welcoming.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely historic hotel and we loved how welcoming they were to our dog as well
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Good food, lounge and value.
Stayed 1 night in Aug 2022
Verified

10/10 Excellent

Wenyi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous

Fabulous, great service, beautiful room , brilliant food. Would definitely stay again.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Town

Third visit but first with Hotels.com. Always a welcoming reception - nice ambiance and a historic building to boot. A bit out of the way, so a car is required if staying for any length of time. Great food & superb breakfast to order.
Stayed 1 night in Mar 2018