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"The bedroom and entire first floor living area was clean and nicely appointed in period decor. The self-check in process was simple and convenient. Lastly, the staff went above and beyond to find and quickly mail back my forgotten prescription eyeglasses to my home address. Will definitely stay here again if visiting the pioneer valley. "

"Parking was safe and easy. The staff was super friendly."

"Good"

"Great service "

"Very cute place. The breakfast was delicious! "

"Room was spacious and clean. The employees at the front desk were always so nice and willing to help. "

"Great!"

"Everything was wonderful except for the room temperature-it was set at 77! We didn’t know so woke up sweating. "

"When I made the reservation, I chose a hotel that was pet friendly; this was why I chose this hotel. When I checked out, as I was literally walking out the door, the morning front desk agent informed me there will be a $75 pet charge. The morning desk agent told me that the check in agent the previous day should have informed me of the pet charge, but that agent did not. No other staff member at the hotel informed me that there was a pet charge at check in. The desk agent at check out told me...

"Floor was not vacuumed and the sheets smelled musty but otherwise fine. "

"no restaurant or bar but a very good breakfast buffet. staff were all friendly and helpful. "

"Nice"

"Perfect place for what we needed!"

"Great hotel. Nice breakfast (good jam selection). Close to botanical gardens and downtown Northampton. We would definitely stay here again "

"Parking was great, wifi worked well. Room was nice and clean just had a bit of an odd smell. But nonetheless had a great stay."

"Game area had no heat "

"Room was clean though the shampoo and body soap containers in the shower were empty. Too late to step out & look for both! Staff very welcoming and friendly."

"Great location, great staff really cool old building with lots of character"