"The room was very clean and the staff was great. I received 3 different messages asking if there was anything else they could do and if we needed anything. Instead of just assigning me a room I was asked if the 3rd floor would be okay."
"Loved everything about it! Downfall of it is that i had to leave and go home! If we ever come to Pittsburgh again we know where to stay!!! Thanks for everything!!"
"We had a great stay. My kids used the pool (indoors, which was nice). Breakfast could have been better (there were a lot of people and it seemed like the serving dishes were too small to accommodate that many guests at once... the staff wasn't able to keep up with things running out in a timely manner). Overall, the food selection was decent."
"The hotel was very nice. It was clean and comfortable. Easy in and easy out. It was very quiet. We had no issues. Check-in was smooth and the breakfast every morning was very good. We would definitely stay here again."
"All employees of the hotel provide very good service. Especially the person taking care of breakfast. Make today a beautiful day for us. We are very impressed."
"While the property is under renovation, it os still exceptionally clean with all normal services/perks associated with HI Express still available. Staff was very friendly amd professional. "
"Everything was amazing during our stay. Valet and front desk staff were incredible! Walking distance to our event at the paints arena! The bed was uncomfortable and the drinks in the lobby restaurant were over priced but the bar staff were great ! "
"Staff friendly. The room was as clean as it could be but a lot of little things were worn down such as the calking around the tub and kitchen counter. For the price it was good"
