Search Hotels Near Serravalle Designer Outlet, Serravalle Scrivia

"Good but not great!"

"Excellent rooms and great breakfast. Would definitely recommend it"

"Check in was good. Quick and efficient. Room was a bit strange. Looked directly into the internal courtyard . Layout was not ideal. Pillows a bit hard. Property is nice in a very good part of town. "

"Stayed only one night before a cruise. Good location next to the main station and buses. Amazing old style lift. Room was great and loved the hanging hot air balloons. Shower was amazing and bed was comfy after a long day travelling and sightseeing. Even though it seems close we got a cab to the cruise terminal organised by reception when we checked out, it arrived within 2 minutes and took us straight to luggage drop off which was the best choice."

"Mold in the shower"

"This is a beautiful hotel very close to the train station. Beautiful old marble, wood and iron in the grand entry. They really made the atrium and breakfast area into something special. There are beautiful wood parquet floors in the rooms. Plenty of towels, robes, slippers provided. Wonderful tea/coffee service set up in the rooms. Amazing breakfast, worth the money. Old but well kept. "

"I usually do not write reviews. But my stay here left me with a bad taste in my mouth. The hotel looks very nice from the outside and is super well located. Inside though, it has a very creepy feeling and the staff just felt off. As a young woman traveling for me is scary by itself. It did not help that while I was trying to take a shower, a man tried to break into my room and was banging my door down. I called the emergency service in the hotel and by the time they came the man was gone and therefore nothing was done. It might sound dramatic but this was definitely a traumatizing experience. If you are a solo traveler, I wouldn’t recommend."

"The receptionist made a point of emphasising we had room air conditioning & mini bar drinks included in the in-room fridge. Neither the air conditioning or fridge were working - which having checked in at 9pm, we didn’t notice. When we reported this the next morning when checking out - the receptionist checked her vompu& simply said “it wasn’t switched on” by them … no apology, no accountability! "

"Great location, friendly and helpful staff, and clean and comfortable bedroom (ask for one on back of building for less noise). The only minor complaint is a mold stain in the shower, which should be removed."