โรงแรมหรูใน เซโรเนรา

"Staff was very helpful and amazing"

"Unfortunately, our experience with this place started off as a nightmare. We emailed them more than 45 days in advance to confirm payment of the park fees for two people and received no response. As our arrival date got closer, we had to repeatedly email and call just to get basic information.When we tried to confirm airport pickup, the staff became overly aggressive about selling us their game drive package. We clearly explained that we already had some activities booked and would decide after...

"My stay was OK, but nobody from the hotel advised how to enter Serengeti Park via flight, while fees to be paid in the hotel - I was stuck at Serengeti airport for 3 hours"

"If you do anything book this hotel!From the moment you arrive on the airstrip you’re greeted with nothing but the best hospitality. The staff really make this place amazing. Daniel the manager and Denis the safari guide work alongside the staff to make sure you have the best experience. From the moment you wake up in your gorgeous suite to the moment you enter your safari car the experience is like no other. We came here on our honeymoon and can say it had been one of our best experiences to...

"Nice location, spacious tent with luxurious design. We got to watch a group of wildebeest running in front of our tent and also had pumabaa visited too. Staff are very helpful to make our stay memorable and comfortable. Highly recommend."

"I’ve never thought such service exists. The place, the stuff , the hotel itself were incredible. Safari was so exciting. The camp you live in is like my dream house I would like to take with me everywhere. I never forget the kindness of the stuff."

"Zimmer makellos. Personal freundlich und hilfsbereit"