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"Room is ok but a bit old. Aircon is not cold, the room phone was not working but later they fixed it upon request. "

"The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊"

"Balikpapan is a huge city and the staff at the hotel were so helpful in helping me organise my way to seeing things. They really do go out of their way! The hotel is on a busy street with places to eat but it also serves lovely food in the restaurant. The room was very spacious with lots of English speaking satellite channels.facilities such as a hairdryer are available on request. For my £17, breakfast was included, which is buffet style with lots of choice. Free water and hot drinks in the...

"Great room great staff great location"

"grande chambre ... propre. personnel sympathique et efficace. environnement vivant et agréable (je parle du quartier...) je recommande sans retenu ... nous n'avons pas gouté a leur cuisine ... françois"

"Only stayed one night with very late check in this time but staff and room excellent"

"Sehr Freundliche service, sie alle haben sie sich um unser Wohlbefinden bemüht! "

"it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart."

"Good"

"Thank you for your great service and hospitality. "

"The breakfast is fantastic best in Balikpapan for westener or asian. Dont have any negative comments."