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"it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart."

"grande chambre ... propre. personnel sympathique et efficace. environnement vivant et agréable (je parle du quartier...) je recommande sans retenu ... nous n'avons pas gouté a leur cuisine ... françois"

"Thank you for your great service and hospitality. "

"The breakfast is fantastic best in Balikpapan for westener or asian. Dont have any negative comments."

"Hip.hotel with bar downstairs. Live music and short stay hotel"

"Nice place, and friendly staff."

"Very nice hotel. The staff went put of their way to help me. The room was clean and modern. Absolutely no complaints about any issue. Very close to the airport and they have a bus to take you back to the airport during the mornings. $7.00 via taxi. "

"Great room great staff great location"

"The staff was excellent. The facility needs a lot of work. This is directly attributable to the ownership. Previous guests are not held accountable for damages they cause. Plumbing needs a complete overhaul…most importantly. Wifi is absolutely terrible. The rest is okay and can wait for the others to get fixed for now. An upgrade on the rooms looks way past due. Again, the staff is excellent and does the best it can with what it has to work with."

"The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need...

"The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊"

"Only stayed one night with very late check in this time but staff and room excellent"

"Balikpapan is a huge city and the staff at the hotel were so helpful in helping me organise my way to seeing things. They really do go out of their way! The hotel is on a busy street with places to eat but it also serves lovely food in the restaurant. The room was very spacious with lots of English speaking satellite channels.facilities such as a hairdryer are available on request. For my £17, breakfast was included, which is buffet style with lots of choice. Free water and hot drinks in the...

"Room is ok but a bit old. Aircon is not cold, the room phone was not working but later they fixed it upon request. "