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"Great room great staff great location"

"The staff are so friendly, polite and helpful. I had arranged a pick up but my flight was delayed by over an hour. I managed to let them know and when I arrived at the airport the lovely young man from the hotel was there waiting for me. They let me change my room as the first one was near the lift and due to being a light sleeper moved me to a room further away which was perfect. The room was clean and the bed super comfy. If I ever travel back here would definitely stay again 😊"

"Wonderful Stay! I had a fantastic experience during my recent stay at this hotel. The rooms were impressively spacious and impeccably clean, making it easy to relax and feel at home. Everything was well-maintained and thoughtfully arranged, which added to the overall comfort. What truly made the stay exceptional was the staff. Everyone was warm, attentive, and professional—but I want to give a special Thanks to Ghita and Fitria (hope I spelled your names right!) . Their kindness and...

"Balikpapan is a huge city and the staff at the hotel were so helpful in helping me organise my way to seeing things. They really do go out of their way! The hotel is on a busy street with places to eat but it also serves lovely food in the restaurant. The room was very spacious with lots of English speaking satellite channels.facilities such as a hairdryer are available on request. For my £17, breakfast was included, which is buffet style with lots of choice. Free water and hot drinks in the...

"Nice clean hotel"

"The check-in and check-out process was very easy and fast without a deposit. The FO gave me a room with a nice view, the sea and the pool. The room was clean, the AC was cold, the shower was very strong. but now they don't provide bar soap, shower cap, toothbrush in the bathroom but when you check in, they will ask for this and if you need it, they will give it to you. everything is ok, only the security in front of the lobby door must be alert if guests bring a lot of luggage. There is no need...

"Staff good"

"O.k."

"The breakfast is fantastic best in Balikpapan for westener or asian. Dont have any negative comments."

"Very nice hotel. The staff went put of their way to help me. The room was clean and modern. Absolutely no complaints about any issue. Very close to the airport and they have a bus to take you back to the airport during the mornings. $7.00 via taxi. "

"Thank you for your great service and hospitality. "

"Only stayed one night with very late check in this time but staff and room excellent"

"周辺は面白いが、ホテルの入り口がわかりにくかった。"

"The room was great, clean, spacious and well maintained. However the rest of the hotel was poorly maintained with dirty areas, especially the carpark and hallways."

"grande chambre ... propre. personnel sympathique et efficace. environnement vivant et agréable (je parle du quartier...) je recommande sans retenu ... nous n'avons pas gouté a leur cuisine ... françois"

"The room.was clean, the AC cold and the staff was very friendly. "

"Sehr Freundliche service, sie alle haben sie sich um unser Wohlbefinden bemüht! "

"Hotel posizionato vicino all'aeroporto, in una zona che non offre molto, caotica e vicina ad un centro commerciale immenso raggiungibile a piedi. Odore di chiuso ( non ci sono finestre apribili) e qualche traccia di umidità proveniente dal bagno. Pulizia sufficiente, materassi e cuscini molto comodi. Staff cordiale"

"it was only a smoking room available with a queenbed and it smelled sooo ugly that we needed to change to a smaller room with two single bed. the breakfast was almost empty, they didn’t refill and some guest didn’t got any food. (still 1 hour before finish) it’s a disappointing experience but the hotel itself could be not bad if they treat everything a bit better and with more heart."