We had looked forward to staying at this property given the hype/appeal of the brand, but were met with quite the disappointment. The unit itself was nothing like the advertised. We booked one of the two bedroom units with 3 double/queen beds, and that itself is unique and helpful in Seoul. But the unit is very cramped, and condition is ~10 years older than the pictures shown. The rooms have air con, but the unit is musty. The carpet didn’t look very clean. The worst attribute is the bathroom. Nothing like the pictures. There are tiny partitions between the toilet, shower and sink, but the water from the shower would splash and flow all over the space. Not in the well-designed Japanese way, in a let’s cram it all in manner. To top it off, this hotel/apartment is located within a commercial restaurant/norebang building. It smelled quite awful every time we went in and out of the building, and the while the noise didn’t penetrate the room, the surrounding area was very loud. The plus, and the main reason we chose this place, is its location relative to transportation options and sights/shopping/dining. It’s a 10/10.
I feel badly about writing this negative review but we were incredibly disappointed. This place badly needs a refurbishment. We would not stay at another UH property again.
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