We had a great experience at this hotel. It’s clean, spacious, and the staff was amazing, especially Chloe. We will definitely stay again when we are in Seoul.
Large suite with 2 bedroom and 2 bathrooms. Upscale bathrooms, comfortable beds. Large living room area. Courteous and helpful staff. Great location, steps from restaurants and metro stop. Even has rooftop terrace for sunrise views.
UH Suite made our stay comfortable. The front desk is great at communicating and were quick to respond. We had a few requests for our group and they were so accommodating and helpful to us. I also appreciated that they helped set up our groups private transportation to the airport.
The suite itself provides all essentials to make it homey - fridge/freezer, microwave, glassware/plates. We were a group of 4 so having two bathrooms helps a lot, the suite size is just enough room despite all of our large luggages - we made it work.
What I personally appreciated was the replenished daily water bottles, daily laundry service and its proximity (just across the street) from the subway.
Other than having a hard time finding the hotel. Need to find the elevator tucked into the building. This was an AMAZING place to stay for my family of 5. The city suite was spacious and allowed my kids to have a separate room and living room area to hang out. Laundry service was such a huge perk that we really needed. Would highly recommend this hotel.
We booked this hotel as we were travelling as a family of five (7 month old baby + grandparents). The room layout was perfect as baby slept with mummy on the lower bunk, and the grandparents had their own room. Reception, especially Cindy who helped us with check-in and check-out, was very friendly and helpful. While they didn't have baby cots available, they helped us to install bed guards on both sides of the bed which made it safe for baby. The complimentary laundry service was also perfect for us, as all we had to do was to drop off the bag of clothes at the counter and we would receive a message when they are done so that we can either collect it from the counter, or they would leave it outside our room door. While they didn't state the limit to the number of pieces, I sent a small bag of clothes every day and they were okay with the amount. The room had a fridge with a freezer compartment, which was amazing for us since mummy was breastfeeding. The two toilets with two showers was also great so there was no congestion for us. It was a little hard to find their lift lobby (it was in a small alley, and through a glass door), but location was good and near a subway station, with lots of food options around.