Sentosa Island Packages (Flight + Hotel)

The staff were friendly and efficient. Good location; a short walk from many places and lots of food options. The pool area is nice with a small gym (adequate for a few exercises or cardio).

The room was ok. There was furniture which was not so functional but super decorative which was blocking the view. Coffee machine was super confusing and had to get someone to show us how to work it out. The hotel is amazing, but rooms are kinda old and outdated.

Location is fantastic! Otherwise a very nice hotel with decent rooms. Hotels.com stated that our rooms would sleep 3 persons - that is not possible. One negative thing - the pillows are big and compact/hard. That reduced the quality of sleep.

Beautiful hotel, let down by service — such potential The Mett has so much going for it — the building itself is stunning, and our Junior Suite was gorgeous. The gym is genuinely one of the best I've used at a hotel, and we loved the park nearby. On paper this should be our go-to staycation spot. Unfortunately, the service didn't match the setting. At Canning Bar and reception we had to ask multiple times for basic things, and room service was the same story. We mentioned it was my partner Dav's birthday when we checked in, hoping for even a small gesture, but nothing came of it. The pool was a real disappointment. It was overdue a refresh even before the rain came, and afterwards it was left soaked and unusable — no one had cleaned it up. There was no music or atmosphere, kids were in the adult pool area, and staff walked past repeatedly without checking if we needed anything. Canning Bar itself was also freezing — we couldn't comfortably sit there for long. One bright spot: Robert, the manager, was attentive, warm, and clearly cared about getting things right — a shame the rest of the team didn't follow his lead. L'Amo restaurant was excellent too; we enjoyed it so much we went back a second night. With some attention to service standards and pool upkeep, this could easily be a five-star stay. Right now, it falls short of the potential the building and location clearly have.

All good