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"Very clean hotel! It looks fairly new but it’s almost 10 years old. The room was comfortable, the bathroom was great! Nice size and the shower was huge! The shower head is very high so you can’t redirect it but that’s ok. The bed and pillows are very comfortable. My only issue was with the TV. It’s mounted so close to the wall I wasn’t able to plug in my Fire Stick TV which was a bummer. Other than that minor thing I have no complaints at all! Very nice place to stay. "

"everything ,down to the kitchen"

"Clean, comfortable, friendly staff."

"Clean room, nice breakfast, courteous staff."

"Everything was great "

"Great stay "

"The room was immaculate. The front desk staff, Latonya, was very helpful and friendly. The pool area was clean and an excellent way to wind down before bed."

"The room was perfect very nice, only suggestion is to put microwave oven in rooms."

"The room was clean and very spacious. The staff was very friendly. This was my third time staying there, so it has to be good! Plus, you get discounts at nearby restaurants (within walking distance) for staying here!"

"The room was clean and very spacious. Check in quick, easy parking, quiet area"

"Clean rooms and ample parking."

"The room was clean, the front desk staff very helpful and the cleaning crew very friendly."

"Yes"

"The only complaint is they don’t have breakfast it would be very nice if they did it would be more or less to say thank you to the guest that stayed there. Well at least let them know that they appreciate people that stayed there. is more than just staying in a room to bring business interact with your guest. Let them know what they do and don’t like to bring in more business. go the extra step or the extra mile that’s what normal people would do."

"The room was large, spotless and well appointed. The staff was absolutely wonderful and what a nice perk to have such a wonderful service as the shuttle back-and-forth to the casino. I forgot the young man's name who drove the shuttle, but he was so fun. Julie at the front desk was a great representative of the hotel. Next time I come to see a concert at the casino in town I will definitely be booking the Holbrook hotel!"

"Wonderful front staff , Great for the price "

"My refund came accordingly. Staff was stand up people."

"Prompt service and staff courteous and helpful. This is my second stay and will stay again. Rooms clean and area is quiet. Wilma"

"The room was spotless and I received great customer service. "

"Charles Bass is always a great place to stay. It's so tranquil and inviting. The place was clean and the entire home is beautiful. "