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"As we didn’t book direct with the hotel we weren’t allowed to use the pool. We were told we had to pay £12 per day to use the car park despite the website saying it is £10 per night. We asked for some food for the room, this was delivered in a paper bag, even though we’d seen in the corridor trays left out with plates, knives and forks, and sauces. We received “take away” type containers with wooden knives and forks, no sauces. Due to my food intolerances I was very specific about my order, my...

"Very disappointing stay, particularly considering the price paid. The room was comfortable and the shower good, but housekeeping standards declined throughout our stay. Even after servicing, sheets were not changed, the floor was not hoovered and the bathroom was not mopped. Breakfast was poor in both quality and service, and got worse as the week progressed. We ate in the restaurant one evening and paid premium prices for very poor food. The pizza appeared to have a shop-bought base and...

"Great place and host, would highly recommend"

"Location"

"A very affordable and good value hotel. Large rooms and clean. Bathrooms have recently been refitted which look nice."

"The hotel is old but is well looked after and quite nostalgic I would recommend"

"We booked this last minute for a date night in Leeds and got a great deal. Our room was spacious and luxurious with a huge bed and a nice view. Staff were excellent - just a really nice hotel - highly recommend!"

"Room was huge with kitchen, living area and huge bed"

"Overall an OK stay but not worth the price tag. Visited at half term, hotel appeared under prepared. All staff were helpful and polite but clearly under staffed so not necessarily their fault. Room not ready 2 hours after check-in, walkways not maintained, dirty glasses and plates with food on outside a lot of rooms. 1 bath robe in the room for 3 guests, toilet in the room didn't flush and whole bathroom in need of basic repairs. Bar/restaurant stopped taking food orders at 7:20pm in school...

"Not great"

"This hotel is a unique and special place to stay. It’s"

"Couldn’t fault the hotel, the staff, the food or the service. Everything was great"

"Great staff, good location but can be noisy late into the night and early morning due to the surrounding venues, which affects your ability to sleep. Soundproofing could be better. When it’s full service can be slow, we waited 45mins for our breakfast order which was not a great experience, although the food itself was great."