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"Everything was perfect except that the shower plug was broken so you could only shower but I’m sure it was an oddity because everything else was perfect condition. The staff was so nice and everything easy and convenient "

"Excellent Customer service!"

"Good"

"Outstanding Hotel service. Jerome! Immaculate, fully supplied and functional. "

"Everything was beyond amazing!!!!"

"Excellent location, close to the train stations. Great staff. Room was very well thought out and pretty. Would definitely stay here again."

"Friendly staff, excellent customer service, clean rooms and spacious enough for two. "

"Excellence"

"We were only here for one night and in the standard room, but the view was beautiful, and the location was so convenient within the seaport and to the airport where we needed to go in the morning. The staff were also very friendly and welcoming."

"great room with wonderful view from two corner windows! Spacious and spotless, close to everything. Would absolutely stay here again!"

"Great staff, comfortable beds"

"The staff, room and amenities were amazing. I am from Boston and booked this night for my daughter and I to celebrate Christmas in a special place. My grandmother and her sister worked at the Lenox Hotel in the 50’s and my mom has fond memories of the Christmas parties they would host when she was a little girl. Thank you for sharing your beautiful space for my little girl who is now an adult! Memories are priceless. See you again next year we hope! "

"Everyone did a great JOB !!!"

"Excellent downtown location, valet parking, restaurants in and around the hotel, clean room, super friendly staff… George Howell coffee shop connected to hotel 👌 "

"Room was spotless "

"Yes"

"We've been to several Staypineapple hotels and they're always great. Clean rooms with comfortable beds and nice little extras that make the stay more pleasant."

"Clean room + Breakfast is excellent "

"Clean room, staff was helpful, super convenient to TD Garden "

"Modern room which is difficult to find in downtown Boston. Great location!"