Find hotels in Santa Cruz from ฿3,454

"Nice Hotel"

"Very nice staff. Incredibly small but clean room. Fair breakfast. Disgusting hot tubs (they should just remove them). Adequate for night before leaving for cruise."

"When I checked in the front desk staff was amazing (Melysa and William) along with the other front desk employees, they made us feel really welcome. The room was great, the AC was perfect, I just wish there was a rack to hang out wet clothes it was hard to dry anything. The pool was awesome it was so beautiful, clean, and had warm water, along with the bar very nice and friendly. The breakfast was okay. The only complaint I had overall was the housekeeper named Mitchel. She was beyond disrespectful, I thought it was an adult only no kids allowed and it definitely felt like I was dealing with one. Between getting confused and knocking the door very loud to the point I thought it was the cops knocking. When I said we don't need anything she stated "next time you call downstairs I'm not going to come back", she was showing me text between their job group chat. I was Applaud by this. Never in all my years traveling have I've ever had such a bad experience with a housekeeper. There was glass next to my door outside and she took about two hours to clean it. Someone could have gotten really hurt but the lack of professionalism was out of this world. Since this happened back to back with Mitchel, I would rate this experience 3/5. I will definitely not come back nor recommend this place. "

"The cleanliness of the room could’ve been better otherwise the staff were super nice. "

"I enjoyed myself"

"Not an all inclusive resort! The security deposit is outrageous! They also have unexpected fees! I REPEAT NOT ALL INCLUSIVE ‼️ u have to pay for everything on the resort everything!! "

"Everything was great"

"The suite has a connecting door that goes to a common area where you can hear everything happening in the room next door. Expect resort fees when you get there on top of your room fees."

"the front desk personnel were so helpful and knowledgeable. the hotel was beautiful, nice pool, pool bar and very clean rooms"