The staff at the hotel were great, and helped with any queries. We stayed in a superior one bedroom apartment which was spacious enough for a family of four. The bed was comfortable and massive. Even the sofa bed was comfortable. The kitchenette although small was well kitted out well with oven hob and microwave.
The swimming pool overlooked the sea and the sunset was stunning. Only disappointment was that the kids club wasn't open over October half term when we went.
The local area is a bit hit and miss, many of the restaurants had closed for the season and the local beach wasnt great - get out to Cala Bassa instead. Supermarket Suma 10mins away, bus stop just across the road. Going the other way a really useful souvenir shop a minute away.
Leuk hotel, aardig personeel. Kamer zag eruit als op de foto, alleen wat ouder. Kamer wordt om de 2 dagen schoongemaakt, maar soms voelde het nog een beetje vies aan
I loved the fact we had seperate rooms & the main room had a large double bed. The room itself was clean & spacious but the balcony view wasnt great. The washing machines were in a separate area & it only cost €4 to do two loads which is good. The air conditioning was dripping in our lounge though which was the only problem with our room & the fridge was very old too.
The down sides are: there is no beach, just sea & rocks directly outside the back of the hotel, the bikes for hire looked like they'd just been salvaged from a tip, the cinema screens for the children were only on a Sunday night, the food at the hotel was extremely expensive as were the drinks, the pool was in dire need of repair from stairs coming out of the concrete, to broken tiles in the pool, the manager of the on-site restaurant was extremely rude & disrespectful when getting a food order wrong, one of the staff at the same restaurant was over charging on the drinks & keeping the excess to herself & to top it off, you couldn't get a taxi between 6pm-10pm due to "sunset hours". Ive travelled to ibiza many times & never had problems with the taxis before. On the night we were leaving, we had to get a bus to the airport as the hotels don't work with the taxis, to make sure guests have travel covered or prebooked.
All in all, for the price we paid to stay in a "palace", it was far from it & i wouldn't return to this hotel again
Excelente la dedicación de Sergio quien divierte y entretiene a los niños.
Muy amables las recepcionistas al igual que el servicio de limpieza.
Sugiero solamente mantenimiento de pintura en pasillos y exterior de los departamentos.
The hotel staff are very respectful and helpful in anyway they can be. The hotel itself tho is a little dated. The photos show an updated hotel but not reflective of what our room looked like. There are three towers so many they are slowly renovating tower by tower but not sure. The room itself though is still spacious and nice.
เข้าพัก 3 คืน, มิถุนายน 2019
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
ผู้เข้าพักจริง
13 มิ.ย. 2019
ชื่นชอบ: ความสะอาด
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Zeer verouderde kamers, ligt beetje afgelegen en de directe omgeving ziet verpauperd uit
The external parts of the property were a little tired - however absolutely no complaints about the apartment. Paid for the two bedroom presidential suite. Excellent accommodation - felt like home from home. Very clean, everything we needed was there and more importantly for us a huge terrace with al fresco soft seating, loungers and dining table. Would recommend. Staff very friendly.