My wife and I love this hotel for our San Jose Visits. Near the airport and generally a good stay. But on our recent Memorial Day weekend, we discover some minor hiccups with our stay. First, on the holiday weekend, there was inadequate car spaces. The Hyatt House San Jose Airport shares parking lot with the Hyatt Place, so when we came back late, there was only one spot left. We discovered in the morning that other guests coming in later, had to illegally park.
Second, we had a 5th floor room and the shower pressure was non existence. Since the shower head fixture is not handheld, it was a pain to shower, taking much longer time.
Third, the omelette station was closed the entire weekend, or at least after 8 am when we came down to breakfast.
Going back to parking, it is not free, use an app to pay, which makes the lower price of hotel stay a little disingenuous.
Overall, we had a good stay, but for the price we paid and the lack of amenities advertised, we may pause for future booking.
