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Palace Hotel, a Luxury Collection Hotel, San Francisco

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Luxury
5.0 star property
9.2

Wonderful

Timeless elegance in San Francisco's heart

Elegant historical architecture and a serene atmosphere define this city centre San Francisco landmark. Delight in the grand garden court, luxurious rooms, and the iconic Pied Piper bar, all within walking distance of vibrant dining and shopping.

Popular amenities

  • Hot tub
  • Pet-friendly
  • Air-conditioning
The current price is ฿9,361
฿12,552 total
includes taxes & fees
29 May - 30 May

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About this property

Palace Hotel, a Luxury Collection Hotel, San Francisco

  • Luxury historic hotel near Moscone Convention Center
  • Close to San Francisco Museum of Modern Art and Union Square, Palace Hotel, a Luxury Collection Hotel, San Francisco provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Californian cuisine. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as 2 bars and a gym.
  • You'll also find perks such as:
    • An indoor pool
    • Limo/town car service, buffet breakfast (surcharge) and valet parking (surcharge)
    • An electric car charging station, express check-out and express check-in
    • Concierge services, luggage storage and multilingual staff
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 556 rooms include comforts, such as premium bedding and laptop-compatible safes, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning. Guest reviews highly rate the overall comfort rooms at the property.
  • Extra amenities include:
    • Frette Italian sheets and free cots/infant beds
    • Bathrooms with designer toiletries and hairdryers
    • 48-inch flat-screen TVs with satellite channels
    • Wardrobes/cupboards, recycling and daily housekeeping

Awards and affiliations

  • The property is a member of Historic Hotels of America.

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Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 23 April 2026 to 13 May 2026 (completion date subject to change). The following areas are affected:
  • Hot tub
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 47.08 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately USD 49 for adults and from USD 25 for children
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Valet parking fee: USD 72 per day (in/out privileges)
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property prohibits parties, group celebrations or gatherings in guestrooms and suites. Guests may host parties in a private function room or restaurant.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Palace Hotel, a Luxury Collection Hotel, San Francisco have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Palace Hotel, a Luxury Collection Hotel, San Francisco?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Palace Hotel, a Luxury Collection Hotel, San Francisco on 29 May 2026 start from ฿9,361, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Hotel, a Luxury Collection Hotel, San Francisco pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 18 kg per pet. There's a fee of USD 150.00 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Valet parking is available for USD 72 per day.

What time is check-in at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Check-in start time: 4 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palace Hotel, a Luxury Collection Hotel, San Francisco?

Checkout is at noon.

Where is Palace Hotel, a Luxury Collection Hotel, San Francisco located?

Located in Downtown San Francisco, this luxury hotel is within a 5-minute walk of Palace Hotel and San Francisco Museum of Modern Art. Moscone Convention Center and Union Square are also within 15 minutes. Market St & New Montgomery St Stop and Montgomery St. Station are within a 2-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 747 out of 1001 reviews
Rating 8 - Good. 132 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 37 out of 1001 reviews

Reviews

Verified

10/10 Excellent

christina

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean room and a comfortable bed.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Andranik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place amazing customer service amazing stuff
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

juan c

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelent location. Walcable srea easy access to bart
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Alex

Beautiful hotel with a very clean room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Deniz

Liked: Cleanliness, amenities, property conditions & facilities
Excelent, the rooms were super clean and great locstion helpfull stuff. Will definitely visit when back to SF
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Stand outs: the staff, the pool, the polar bear Christmas decorations, and close to restaurants.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, amenities
Been there many times. Historic classy hotel
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and rooms were very clean and with a great view.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bidet is the real winner! Overall, it's a good stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m happy we stayed here. The room was clean and comfortable, great home base after a long day of exploring. Ghirardelli is right next door, which was great!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Mandana

Liked: Cleanliness, amenities, property conditions & facilities
Just a spectacular place to stay! Beautifully appointed. All staff were very friendly and accommodating We will definitely be back!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Everything was fantastic including the breakfast!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, amenities
Room was excellent and spotless, desk staff was courteous and very pleasant. Check-in was fast and we recived a call when our suite was ready
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Mildred

Liked: Cleanliness, property conditions & facilities
I fell asleep as soon as my head hit the pillow. The bed was so comfy. The Buffet breakfast is the best option. The pool area wasn’t tidy. Nobody cleaned up the towels and other stuff the guests left behind. The Christmas ambiance was a plus. Bucketlist checked.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Had a great stay, everything was perfect. Great location and very attentive and friendly staff. Room was amazing and the pool was a great bonus! Absolutely beautiful hotel look forward to staying there again many times in the future.
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
Service, cleanliness
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

christina

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and comfortable bedding.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Such kind staff, Bill the bell hop called our boy by name and was so engaged
Stayed 1 night in Dec 2025
Verified

8/10 Good

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel and will continue to stay here. I don’t give 5 stars in all areas because the jacuzzi is kept at a temp that feels lukewarm. It’s also a tiny jacuzzi with rough texture that snags bathing suits and scratches skin. It doesn’t match the opulence of the hotel. I had to call 4 times to ask for a toothbrush to be sent to my room. It took a couple hours for it to arrive. Other than those minor issues- food and staff were great. The room was in need of fresh paint on walls or maybe a Mr Clean sponge to get all the black scuffs off. These are minor issues. I’m satisfied overall.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, and staff
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent food and service staff.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Al

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, beautiful property, location worked out perfectly.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property located in the Financial district. Staff was very professional and friendly.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean , very friendly , great food , informative staff. Near all local transport.
Stayed 8 nights in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every hotel employee that we interacted with was polite and friendly. Check-in and valet parking were seamless as was check out. Truly a lovely stay in an elegant hotel.
Stayed 1 night in Sep 2025