4/10 แย่
Christine
เดินทางกับครอบครัว
19 ส.ค. 2025
ชื่นชอบ: พนักงานและบริการ, สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Ooof, I don’t like to write bad reviews but this is definitely needed. I’m unfamiliar with the various neighborhoods in San Jose and thought downtown would be a good place to stay. The photos online looked nice as the lobby is renovated, etc.
When we got off the freeway near the hotel, we saw an undercover bust right next to the hotel. Then, as we pulled in, we saw a lot of homeless people and questionable characters. We were warned that we may not have a parking spot Saturday night as there was a large party and car event at the hotel. We had to pay $18 nightly for parking and when we arrived at the hotel on Saturday night, there was a “car show” which was a bit sketchy. There wasn’t a spot for us and they said we can park in a separate lot and be taken back with a shuttle. We have two young kids so that wasn’t an option.
Breakfast wasn’t great but staff was super friendly. My husband saw our neighbor guest bring in a prostitute. Lovely. For the price we paid, I was hoping for better accommodations. My kids were scared to stay there and really didn’t feel comfortable with the area at all. Holiday inn can’t control how San Jose manages the homelessness and criminals but they can do their best to make sure rooms are maintained better, clean, and food is better too. I learned my lesson not to get hyped with lobby photos.
Christine
เข้าพัก 3 คืน, สิงหาคม 2025
