Travelers enjoy upscale elegance at this Omiya hotel where French cuisine delights and two stylish bars serve favorite drinks just steps from local attractions
Palace Hotel Omiya is near Saitama Super Arena and Hikawa Shrine. Guests can choose from six restaurants with French cuisine or relax at the coffee shop. The hotel offers free high-speed WiFi and dry cleaning services, with staff that consistently earns praise from visitors.
Located in Saitama, Palace Hotel Omiya is in the city centre. The area's natural beauty can be seen at Omiya Park and Metsä Village, while Railway Museum and Omiya Bonsai Art Museum are cultural highlights. Looking to enjoy an event or a match? See what's going on at Saitama Super Arena or Nack5 Stadium Omiya. Visit our Saitama travel guide
Located close to Saitama Super Arena and Hikawa Shrine, Palace Hotel Omiya provides a coffee shop/cafe, a hair salon and dry cleaning/laundry services. At the 6 on-site restaurants, enjoy breakfast, lunch, dinner and French cuisine. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with 2 bars and a business centre.
You'll also enjoy perks such as:
Full breakfast (surcharge), free newspapers and a banquet hall
Luggage storage, a 24-hour front desk and a front desk safe
A lift
Guest reviews give top marks for the helpful staff
Room features
All 204 rooms boast comforts such as fireplaces and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning.
More conveniences in all rooms include:
Bathrooms with bidets and shower/bath combinations
Daily full breakfast available 7:00 AM to 10 AM for a fee: JPY 3,600 per person
2 bars/lounges
6 restaurants
A coffee shop/cafe
Restaurants on site
Crown Restaurant
Keyaki
Parterre
Royal Oak
Zuirin
Family friendly
In-room refrigerator
Conveniences
24-hour front desk
Free newspapers in lobby
Hair salon
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Business services
Business centre
Spa
In-room massages
Accessibility
Lift
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Down comforter
Bathroom
Bidet
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Slippers
Towels provided
Entertainment
Flat-screen TV with satellite channels
Food and drink
Electric kettle
Free bottled water
Limited room service
Minibar
Refrigerator
More
Air conditioning
Desk
Fireplace
Free daily newspapers
Heating
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 15
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately JPY 3600 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Property is also known as
Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama
Frequently asked questions
Is Palace Hotel Omiya pet-friendly?
No, only service animals are welcome at the property.
How much does it cost to stay at Palace Hotel Omiya?
As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at Palace Hotel Omiya on 15 Mar 2026 start from ฿2,079, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking at Palace Hotel Omiya?
Palace Hotel Omiya doesn't offer parking.
What time is check-in at Palace Hotel Omiya?
Check-in start time: 3:00 PM; check-in end time: 5:30 AM.
What time is check-out at Palace Hotel Omiya?
Checkout is at noon.
Where is Palace Hotel Omiya located?
Located in Omiya, this hotel is within 2 mi (3 km) of Railway Museum, Hikawa Shrine and Nack5 Stadium Omiya. Omiya Park and Saitama Super Arena are also within 2 mi (3 km). Miyahara station is only a 4-minute walk and Omiya Station is 17 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Palace Hotel Omiya Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
you can see a small city view from room, even room size wasn’t so big but enough for single person, and the breakfast was simple and delicious!
YEN HUNG
Stayed 3 nights in Sep 2025
8/10 Good
Perlin
28 Sep 2025
Liked: Cleanliness
The hotel is on the older side, but still decent and clean. Location was not bad, walking distance to the JR station where many food options are available.
One of the best hotels during our trip to Japan. Very conveniently located next to a large railway station, with a lot of shops and restaurants around. Quite large, elegantly furnished rooms and extremely polite service.
Marta
Stayed 1 night in Nov 2024
10/10 Excellent
Sophia
25 Dec 2024
Liked: Cleanliness, staff & service, amenities
Hotel is a bit outdated. Location is good and staffs is wonderful.
Clean and efficient hotel. Breakfast had a wide selection of items with good quality. Room had ample amenities and more. The area has lots of shopping and dining options and extensive rail connection. Would visit again when I return to meet friends in this area.
The staff were all polite and nice.
Very convenient.
Sara Mom
Stayed 1 night in Jul 2024
10/10 Excellent
LAU KING
1 Feb 2025
Excellent on everything
It's so amazing, really out of my expectation. Everything is good, comfortable and clean. Breakfast is good. Location is good. I must come again in the future if I visit the same city.
Everything was excellent. The room is a small for US Standards, but that was expected. They were very accommodating with a late check out and the charge was very reasonable. Access to Omiya station is very convenient. We had a wonderful stay.
A nice hotel, close to JR station. A Sogo and Big camera are opposite from the hotel, it is nice to have a shopping. But no laundry machine within the hotel, a bit disappointed.