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"Unique decor, friendly and helpful staff, clean rooms. Breakfast was great, too! Easy to get to, close to the airport."

"Staff were super helpful and friendly"

"The room was comfortable and clean. The staff was welcoming and friendly. A great place to stay if travelling on the island."

"The bathroom fan was not working, but other than that, the room was great. The breakfast could have used a little more fruit options."

"Thanks so much again for a wonderful stay! We especially appreciated Christian at the front desk, and Andrew, Alex, and the other ladies. Shelby in Housekeeping was so helpful when I needed vinegar for my laundry rinse. Adrianna in the breakfast room was stellar, the absolute best keeping things stocked. The housekeeping staff are terrific with their duties. As long as you have room, we will be back! (Sometimes we aren’t able to get a room! No wonder:-)"

"Beautiful view!"

"Very friendly staff. Lots of character in the building. The air conditioning was loud."

"Excellent place; very nice breakfast."

"What a hotel! Four Seasons watch out…"

"Quaint and quiet!"

"Nice place to stay. Convenient location and Free parking"

"The room was spotless, the staff were so so amazing and so very dog friendly that made us feel so welcoming. The only two things is the lack of an elevator - my husband has some mobility issues so an elevator would have been nice, and the breakfast room was quite tiny. You could take your breakfast to your room but that is tricky to carry two breakfasts upstairs but both of these are being addressed and they hope to be working on them soon.. Even with these two minor items I would definitely...

"Great hotel. The suites are well appointed, very convenient parking and EV charging. We had a great time."

"Wonderful stay at the Arbutus inn! Great location very close to everything you need by bus , friendly staff great AC rooms were nice and clean and it was a wonderful 1 week stay here ! Thank you staff at Arbutus Inn !"

"Great breakfast. Convenient parking (I needed accessible parking). Loved the pool. Could occasionally use more staff at the guest counter though."

"Older property but good stay, had decent recent updates and it was a good stay."

"nice room with kit hen"

"This Retreat is absolutely amazing. Such a beautiful home in a beautiful part of the world. The owners go out of their way to make your stay the best ever and will provide you with all the comforts. Make Coles Bay your only choice when visiting in this area."

"Great room with a large balcony and an incredible view of the harbour. Perfect location."