"Hotel located right on the sea board in folkstone right near white cliffs of Dover and Dover castle. It has old charm feel to it. Staff were friendly throughout stay. Room was spacious with amenities. Room clean and bathroom spacious. Parking onsite and right nearby as well. Dining area on site. Loved the look and feel of the hotel. Would recommend!"
"We left after just 4 hours because the property was nothing like the listing. The photos give a far better impression than the reality.
Before arrival, I had to chase the host for check-in instructions as nothing had been sent. Even after calling, I was only given the key safe code. Later that day, after we’d already left, I received an email stating there was a £100 charge per pet, despite the Hotels.com listing clearly advertising “pets go free.”
The property appeared to have had only...
"Absolutely lovely staff and building! Room could do with a bit of a dusting and the pillows were very flat but those minor things did not make a negative impact on the stay.
Would happily stay again."
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