โรงแรมและที่พักในราวน์เลค

"The room was clean, but there was only 1 ice maker in the building working. This screams they are struggling financially. The desk clerk was surly. They also told me twice about a “staff shortage today”, which encouraged the belief in financial issues. The internet was insufficient to open websites on my phone. I had to sit by the window to use my phone! I ask for extra towels TWICE in 1 day & never got any. I dried off with a hand towel this morning. I wouldn’t recommend staying here. Too many...

"Pool could use a good cleaning."

"Very charming hotel! A great location and amazing price. We definitely want to stay next time we’re driving through town!"

"Clean room, polite staff"

"Nice, clean hotel with great amenities. Although I didn't check everything out during my stay, I do know they had a good selection for the continental breakfast. The staff was friendly & courteous too!"

"breakfast was wonderful"

"Nice Breakfast buffet"

"I would definitely recommend. The property could use an update but it was clean, convenient (good location and close to restaurants and shopping), and the staff was friendly and attentive to needs. I would book again."

"Great customer service, food and the property was very clean. The pool was out of service."

"Good place to stay on a budget. I’ve stayed here several times because it is the closest hotel to Genoa City. They have been improving the property over the years."

"Terrible place"

"Overall, we had a good stay at The Stella Hotel for three nights. The hotel itself is beautiful, the room was clean, and the location is excellent. It’s within walking distance of several restaurants, and being directly across from an ice cream shop made it easy to grab dessert every evening. Parking was also convenient. The front desk experience at check-in was a bit disappointing. The young woman workin was not very welcoming or engaging. Had headphones in, and at one point we had to wave just...

"Good"

"Property and room was incredibly clean. The sheets and comforter were great. Lots of open and available parking spots. Love the shower had shower doors instead of the normal shower curtain."

"I cancelled this reservation I would like a refund"

"Clean, friendly personnel"

"The Staff was wonderful, but the drapes were torn and need to be replaced. We also had neighboring guest that smoked pot and the smell was strong and unpleasant."

"Friendly staff"

"The breakfast was good and the hotel was okay but i have been charged twice for the room $400. I explained this to the employee at the front desk and he said i was wrong and did nothing so now i have to figure out how to get my money back"