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"This property is absolutely beautiful and amazing! If you want to relax while enjoying a beautiful scenic view, this is for you. If you want to walk around and explore, you can do that too. The staff are incredible and treated us very well. The shuttle to and from the hotel is a great amenity. The only complaint that we have is that the bedroom walls are a little thin and you can hear neighbors if you have them. Other than that, everything else about this place is awesome. It's up in the hills...

"We arrived hoping for a simple rest before an early flight, but the experience was disappointing. The front desk refused early check-in, which set the tone. Our room’s AC didn’t work, and there was no phone in the room, so we had to go down to the lobby to report it—twice—before anything was done. We were finally moved to a different room around midnight. With a 4:00 am airport departure, we barely slept. For the price, basic comforts and responsive service should be a given. Would not stay here...

"Ideal for a single traveler there for work."

"This is the hotel we go back to whenever we go to Florence. The staff are amazing. Every single member of staff can not do enough to help you. The view from the hotel is just beautiful. We like walking and it is a 30 minute walk down the hill to pitti palace. If you don’t want to walk back up there is a bus. Also a 2 minute walk out the front of the hotel to the left is a great little pub in a field where they grow their own veggies and the meat for the burgers is from local farms. A must visit...

"A beautiful property. Clean and comfortable room. Excellent breakfast. Great value for money and would recommend. It was a shame the bar wasn’t open earlier and it would have been nice to have a coffee during the day, maybe reception staff could have done this? A little far out from the centre but of you are happy to walk 40 mins or so not a problem. Bus was also available but couldn’t work out how to pay for that without paying double on the bus!"

"Would absolutely stay again. Close enough to everything but also not in the action. Clean and well designed!"

"Was very impressed with how nice everything was and the service was great!! Definitely recommend!!"

"This beautiful hotel is conveniently located in the suburbs, just a short bus ride away."

"Loved the property and the staff. Clean, professional and friendly service. I felt the rooms were just a bit too warm in the summer time. Other than that, it was great."

"Tram is located across the street from the hotel. Easy to get downtown without having to fight crowds."

"I stayed there three days. Everything was great."

"Great hotel in a lovely location"

"Property was great staff was helpful and always smiling and went out of there way to ask if you needed anything! Only thing is location is a little outside the main part but other than that 10/10"

"As expected from a 5 star hotel."

"Beautiful hotel in a perfect location. Easy access to the train station and easy walking to everything in Florence center. Beds are comfortable, bathrooms are large and well appointed. I would absolutely stay again"

"Staff helped a lot friendly"

"The staffs were so friendly and helpful. There was a complementary popsicle, it was much appreciated by our kids. The room was clean and as explained. I highly recommend the stay at this hotel."

"Phenomenal roof top terrace and excellent location with access to the train and all the most sought after sights"