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"Perfect location for a visit to Kew gardens. Street patking available at weekends. Room was clean and adequate "

"Convenient for train station "

"Staff was very attentive! Room was very clean. Spa was amazing! Breakfast was great! Would definitely stay again!"

"Clean room . Great foods . Great Spa . Great service "

"Amazing hotel from start to finish. Service is best you can get. "

"Other than the toilet not flushing sometimes due to what seemed like a water pressure issue, and no smart TV or casting capability, our stay was perfect. We didn’t mention either issue to the hotel because it wasn’t a big deal. The location and staff could not be better. We ordered eggs benedict daily, which was delicious and prepared perfectly. For dinner we loved the ham, soup, potatoes and the fish. Housekeeping was on the ball without being overly complicated or pushy. The front desk helped...

"Great location, clean and well maintained throughout, comfortable beds and helpful staff. Slightly off-putting that a £15 per night discretionary service charge is added to the bill and even by London standards the breakfast is very expensive "

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"