เซอร์วิสอพาร์ตเมนต์ใน ริชมอนด์

"The location of the property was the only thing that appeared to be valid. The room itself did not match any of the pictures. The view was definitely not of anything you could see outside. There was a courtyard as part of the basement you are staying in a basement flat when you rent this apartment. The baseboards are unfinished even the countertop is unfinished. The floors are so dirty. It caused the white towels to become black and dirty. We were able to see where they kept the 'clean' towels...

"The room wasn’t very clean, the toilet brush was dirty and not cleaned after use from the previous visitors also they didn’t leave a new sponge for the dishes, this was very disappointing as we stayed here before and didn’t have this experience. The building is very noisy, as I stated we stayed here before and both times the neighbors were very noisy at unusual times very early in the morning and the middle of the night which was very disturbing. We won’t come back here again."

"I tend to book last minute, and I never hesitate to book at one of the Cleveland Residences. Above all, the team makes the difference. They go out of their way to accommodate your requests, and someone is always either physically present at the property or a phone call away. Highly recommend."

"Great spot for a night or two in London. All the amenities needed provided. And flat was nice and clean. The only thing is room is a little small, couldn’t stay for more than couple of nights."

"Great property, it is very close to the underground subway. The host is very responsive and helpful! Will recommend."

"We enjoyed our stay as the place was within walking distance to restaurants, buses and train station. Also our rooms were very spacious as we opted for 3 bedrooms. Maid service was a plus as it was nice coming home to a clean place. Check in and out was good and the place has 24 hour customer service. Only 2 things we would change. There is only 1 very tiny elevator and stairs are steep, windy and narrow."

"Location was amazing very comfortable loved our stay right behind high street so accessible to everything including a 5 minute walk to the tube"

"Pros: the location is fantastic. Cons: the sofa bed should be condemned - its not fit for use, I pulled the mattress onto the floor on the second night. The whole place needs a little attention - simple stuff like batteries in the tv remote, a tv that connects to the web, air con unit and fans need filters changing and cleaning, a blind in the kitchen for privacy and keeping the sun out. Simple stuff which for the money you shouldn't have to ask."

"The location is great! walking distance from shops, restaurants, a Super Tesco and the underground station! The room was a great size for a solo traveller and i was comfortable. Two points of improvement 1) Please add a full length mirror somewhere in the rooms. 2) My suite was street facing and on street level. If half the windows were frosted, I’d be able to get some sunlight into the room. Unfortunately I kept the blinds lowered. Overall, I do intend to stay with Bob again."