Search Hotels Near Rex Cinema, Berkhamsted

"It took a while for the water to heat up in the shower and it then kept fluctuating and didnt stay at the same temperature. Helen was very friendly and welcoming."

"Shower was disappointing but everything else was very good."

"Breakfast was ok. Rooms were ok. But dated but spacious. Mattress wasn't the best but for price was very good. Staff were amazing and grounds were stunning. "

"The rooms overall were very clean except for the carpet which was nasty looking. The hallways outside of the room were not very appealing nor was the building itself. Mostly the staff made up for this."

"Good accommodation "

"The location was perfect, the staff accomodating and personable and very helpful. The room was clean, (though the hoover had missed some areas under the table and chair.. only noticable to us because our small kids tend to crawl under everything) the breakfast buffet had both cold and hot options. We appreciated the variety of pastries, yogurt, cereal and fruits innaddition to the full English available. Tasty too. "

"Lovely place to stay, great staff and beautiful surroundings. We only stayed one night but felt like we made the most of what was on offer. Had a swim late in the evening and first thing in the morning, pool was slightly chilly but a good size and lovely for the kids. Room was spacious, comfy and clean. Breakfast was delicious and plentiful. All the staff we met were very friendly, particular mention to Rebecca the receptionist who gave us a very warm welcome and explanation of the facilities. Enjoyed the grounds and the large flock of peacocks in the morning before we left- this was a stop off to break a long journey and we’d absolutely stay there again. "

"The property really needs some maintenance to it. Very dated all round. Champneys used to hold a high standard name as a spa hotel but over the years it’s really lost its touch. Was disappointed with the cleanliness of the spa facilities. Was in the spa for 2ish hours and not a single member of staff cleaning anything. Mainly the floors which were full of grit/hair/dirt. Edging of pool areas have algae. Really just needs a deep clean. We didn’t stay for dinner however we had breakfast which was underwhelming. We were on the last sitting of 9.15am but nothing was getting topped up despite asking. Breads were out/butter was out/yogurts out/fruit bowls out or on last scraps. The coffee was super weak - not even black it was the colour of tea. I had to ask one of the staff if this was on its last leg as it just didn’t look right. Luckily a kind server came and gave me a fresh pot of strong coffee which I’m incredibly grateful for. Whilst no real complaints of staff, I didn’t find them as welcoming as you would in a spa hotel. "

"Free parking easy, friendly staff, literally next to high street where there’s shops/restaurants. Constructive criticism is for such a relatively small outlay the room could be a good budget room. Valance round bed base, peeled off paint touch up. However the shower was not good at all. 3 or 4 shower head holes worked, the remaining water was spouting from the screw on part of shower head and the door was falling apart with trim hanging off and the grout was black in lots of places, spray mould remover would easily rectify this? Was reported but was told no one had ever mentioned this? Bizarre! "