โรงแรมใกล้ฮูเวอร์ เมโทรโพลิแทน คอมเพล็กซ์, เบอร์มิงแฮม

"I went to check in at first she couldn't find my name and she ask for my conformation so I showed it to her and she said my reservation was canceled but it wasn't on my end. My reservation was for $186 but she had to redo my reservation it took her a second to figure it out she could definitely use more training on the computer and her customer service which was terrible after she finally got my reservation figured she told me it was $253 dollars for 1 night and I told no ma'am I would not pay...

"Excellent location close to the freeway and surrounded by restaurants, bars and other ammeneties."

"The bed was too soft not like Laquita’s we have stayed in previous nights."

"It was nice for a short stay"

"Beautiful"

"Ok"

"Nice quick stay good breakfast and coffee."

"The breakfast situation was a bit confusing. Even the email sent about breakfast didn’t make sense. There isn’t a breakfast but you can get Quick service eats but get a full breakfast for $13. Then staff looked as if they didn’t want to make breakfast so we left out for it. Also there was a weird guy in the lobby hanging with the Front Lobby Staffer. Freaked my kid out."

"Great breakfast selection. Staff was great."

"Staff always ready to help"

"The room reeked of cigarette smoke. There were no king rooms available and the lady at the desk gave some kind of air purifier that didn’t clean the air in n the 3 days we were there. Smelled horrible in the room. The breakfast was good."

"We usually love Home2Suites and seek them out when we travel. This time it was not a pleasant experience. We stayed Sun to Mon this Memorial Day weekend. We were told at check in AND the sign in the lobby stated breakfast went until 10am on weekends and holidays. This morning was Memorial Day and by 9:01 breakfast was being cleared. Its especially frustrating when you are relying on that breakfast and you paid for it. No do nkt disturb signs were provided in the room and housekeeping was...

"First time staying at the Hyatt and I will definitely be coming back."

"I had a wonderful stay at the Residence Inn by Marriott Birmingham/Hoover. The hotel was clean, comfortable, and welcoming, and the staff provided excellent customer service throughout my visit. I appreciated the spacious accommodations and convenient location. It was a relaxing and enjoyable experience, and I would gladly stay here again when visiting the area. Highly recommend for both business and leisure travelers!"

"We decided to stay an additional night and Marcy helped us to do that and stay in the same room. The staff, Marcy, is super helpful and efficient! Thanks !!!"

"No complaints"

"Staff was very nice , room was clean ."

"We’ve stayed here many times and have always had a pleasurable experience. Clean hotel and safe area. Happy to book again our next time through."

"Liked the helpful response from the receptionist,fixed glitch in tv.Came immediately.nice rooms, cold air hot hot water.great location food and plenty to do in close proximity. Really enjoyed my stay"