Search Hotels Near Regal Crystal Lake Showplace, Crystal Lake

"No issues besides door knob coming off inside room and no one answering at the front desk."

"Excellent stay with my family here, with great and kind staff! I highly recommend this experience to others, as I ended up extending my stay!"

"Comf"

"Overall this was a good experience minus one pretty major thing. We had gotten to the room after a long day and were in our pjs winding down in bed, my sister grabbed one of the pillows from the bed which was untouched by us before this time. The pillow had crusty stains on it as if it had not been cleaned at all from the previous stay. It was late so we didn’t want to go to th desk at that moment and so we threw it on the floor and used the extra pillow in the closet. When we reported this to them the next day they asked why we didn’t report it when we found it and brushed it off, which was not how I believe that should have been handled."

"Good hotel but to bad the hot tub is not hot enough and there's an another customer also complained about that"

"The elevator is a little sketchy but the room was comfortable and the staff was helpful and nice "

"The property was well maintained, and the personnel were friendly and helpful. The breakfast area has many tables and the food items are kept full."

"Stay was amazing, the staff was very courteous!"

"We were told on check in that shuttle was out of action and would probably not going t0 be replaced!\"