โรงแรมใกล้หาดเวสต์, คริสตัลเลค

"Room was clean, staff so friendly, pools and hot tub amazing and breakfast ao delicious. That will my family trip hotel "

"Parking was convenient, check-in and check-out easy. Breakfast buffet was yummy. Just wish they had coffee available in the lobby all the time and wish the restaurant/bar opened before 5. Beds/rooms were very comfortable, and the staff was wonderful about accommodating our requests (our friends' too)."

"Room was clean but needs updating - and they are currently remodeling. Pet friendly and friendly staff."

"We enjoyed the walk in shower with the safety rails."

"If you want to hear every footstep on the floor above you. This is the place for you "

"Staff was wonderful while checking in, and during my 2 day visit. Wish there was a sit down area outside weather was great outside "

"Recommend it "

"I requested adjoining rooms when I booked. No adjoining rooms."

"The owner was there to greet us and was very helpful. The space was kept clean and the outdoor fire pit was very nice."

"Room had a smell of cat urine, bathroom was cold no vent or heat. There was no hot water and we were up graded to the jacuzzi room and was not able to use it due to the lack of hot water. Informed front desk of hot water issue when we checked out and we’re told to let the hot water run form15-20 minutes and then it should be hot. Terrible room will not be back."

"Room was dirty, sheets were not clean, pillows had other peoples hair on them. The room smelled of smoke even though its smoke free. I also never got my $100 refundable deposit back. The staff is unfriendly and not helpful. "

"We stayed here for 2 weeks while working in the area. I was a bit nervous to stay somewhere with no front desk for an extended period of time but so glad we took the risk. The suites are tastefully decorated and very clean. Parking could not be more convenient and there’s lots of good local restaurants nearby. The views are fantastic no matter which suite (river view or gorgeous downtown city view.) Plenty of high-end linens were available. You’ll definitely want to bring the bed and pillows...

"Everything was to my liking, I even thanked the Front desk Manager "

"Definitely worked well"

"The check in staff was very helpful "

"Didn't eat"

"Great place to stay. Everything the way it should be. If in Elgin area, no better place for the price."

"This is a new hotel that is probably trying to reach its sweet spot. It was understaffed (IMHO) and not really fully equipped. They try to tout themselves as "Green" but do not provide containers for recycling cans, glass, paper, etc. Why in the world water glasses are not provided in the rooms I simply could not comprehend. We were told to go downstairs and pick up some paper coffee cups or, if the morning breakfast site was open, we could get plastic. Really? Just how cheap can you be? ...

"Hotel was not bad, room was clean. However, when we got to the hotel there were not lights on the outside everything was dark. And we have to wait until someone comes to open the door for us. "