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"wonderful room in the hert of Palermo, staff and breakfast were great. Would definitely return."

"Tl;dr: Outstanding hotel in a not so good area! Summary: -Staff (all of them) were absolutely wonderful! Special shout out to shuttle driver Mauro who went above and beyond to help us out. Thank you Mauro! -The shuttle is very useful and there are extended times compared to what’s listed online. -WiFi is excellent for a hotel. 100Mbps down and up without a single drop during our multi-day stay. There’s one USB-A port by the bed and 2 in the TV that can be used for charging. They’re all slow...

"Be aware that if you plan to cruise or use the airport shuttle, do your research. The location is not close to the cruise port, so you will pay a lot in taxi fares. The airport shuttle only runs from 9 am to 5 pm. If you have a large group, they will not accommodate the whole group, plus you have to reserve in advance. There is nothing close by (food or attractions). The breakfast was good, the hotel's view was good, and the room was clean. If cruising out of Naples or visiting the area, I...

"Great staff, great property. Only issue we had was that mapping software didn’t know where the parking lot was. Once we figured that out, it was a lovely stay. Loved the breakfast too!"

"Be aware of Restorant charges!!!! , when you trying to pay a bill on the spot, they give you an excuse: you can pay later, when you check out( our computer doesn’t work now), next morning, when you are ready to live the place , smash you with overcharges ( according menu my bill was about 35 euros, but at check out they asked 45 ), it was no time for argument ( need to go to airport to catch the plane home), so they use this situation…"

"It is a lovely hotel, very clean and the staff are brilliant. Definitely recommend."

"Be real to their advertisement and be detail about the room of what customers got."

"Great location, right in the bay of naples, beautiful views for breakfast. Generally a very comfortable stay. The swimming pool was tiny and you needed to book, so we didn't end up using it. Tea and coffee making facilities but no milk in the rooms - you have to ask at the bar for milk - little things that they could easily give you instructions for in your room! Sadly the cleaners managed to wrap up one of my daughters teddies in the washing - but it did get found and is now being posted home...

"The hotel is fantastic, set on beautiful grounds with very well kept gardens, grand entrance and waterfall. The views are great, with Vesuvius sat to the front and views of Italy from the balconies. The staff are the best, accommodating, kind, and will help you with what ever you need, also very knowledgeable on area to help you with your travel plans and food spots! Breakfast is good with a selection of meats, cheeses, pastries, juices, cereals etc. the property is about 7mins away from the...

"We had 3 King suites for our group. Two had unusual room/bathroom setup with bath between each bedroom. But not bad for a Holiday Inn. Elevators were adequate as well as parking. Restaurants were accessible and fairly reasonable. Beds comfortable."

"No proper door for taking shower. No exhaust fan in the bathroom. Very limited soaps and shampoo . No vegan breakfast option. No proper lightening inside the room."

"Great place for an overnight stay! Breakfast was delicious"

"The room was very clean. The staff was extremely helpful! We would definitely come back here again!"

"Die Menschen sie einfach respektlos"

"Buena opción en general"

"テラスや食事の場所などはおしゃれな感じでしたが部屋は古いものを改装したって感じでした。夕食時に停電があり、部屋のキーの関係で食事に行ったきり帰って来れないのではないかと思いましたがスタッフが一生懸命対応してくれ、返ってくる頃には復旧していました。朝食は必要最低限でした。"

"Good hotel for the price in a central location walkable from the train. loved the little gifts they had in the room for our 1 year old."

"There was a stain on the yellow blanket."

"Very kind staff and decent place for a stay just before a flight."

"Neat accommodations, but not really close to any points of interest w/in walking distance."