I stayed at ZonaZ from November 3–8 and had a wonderful experience! The hotel is in an excellent location, just steps away from great restaurants, bars, and cafés, and only a few minutes’ walk from the beach. Despite being so centrally located, it’s tucked away in a lovely, peaceful area, making it easy to relax and unwind.
My room was clean, cozy, and comfortable. The absolute highlight was the private terrace with its own plunge pool, which I had all to myself — such a great bonus!
The staff were also fantastic, friendly, and very accommodating throughout my stay.
One thing worth keeping in mind is the hotel’s location on a hillside, so getting to and from the hotel involves walking up and down some fairly steep steps. There is a funicular available if you prefer not to tackle the stairs. Personally, I walked them several times a day, so I considered it my daily leg workout! 😊
Overall, I had a fantastic stay and would absolutely return. Highly recommend ZonaZ to anyone visiting Puerto Vallarta!
Friendly staff, easy to check in and the property was comfortable and has a cool vibe. It's within walking distance of the Romantica District. 5 stars from this family.
Zona Z is a wonderful property! I stayed for the weekend and it was so peaceful. Fia does excellent massages. Pia and Marcella were very accommodating with my arrangements and arrival. It’s a good location in the Romantica Zone, easy walkable access to food and amenities. Would def stay here again. There is a balcony and pool which you can chill. My only con is the steps (which you will see in other reviews). There is no elevator or lift so be prepared to walk. Otherwise I really enjoyed my stay and would stay here again on the next visit. Thank you!
This is a Wonderfull property, short walk to the main street and beach, yet a very quiet street. Small plunge pool and patio a nice, and the unit had a small kitchenette. I really enjoyed my stay and plan on returning next year.
This is a cute boutique hotel in the midst of bigger, fancier hotels. Very clean, and incredibly helpful staff, and they've thought of everything that might be useful in a small hotel room (coffee maker, coffee, microwave, mini-fridge, closet and drawers, etc.)
My only small complaint is that it feels like a strange place to save money to ration water in a town where the drinking water is unsafe--I would encourage them to reconsider that. Complaint made, there is a Kiosko very close by, so easy to grab whatever is needed.
The whole facility was lovely. The only niggle was the our room didn't have a door to the toilet, we might be married but there are still some things we like to keep separate lol. Otherwise the location, room, pool area, cleanliness, welcome bottles of water and wine, bedding etc etc were all high quality.
Lovely small hotel. Very comfy bed and a having a balcony was great. Staff are very friendly and also let me checkout a bit later. Will stay again here. Oh and AC worked really well too!
The room was spotless and beautifully decorated. The hotel was charming and perfectly located between the beach and entertainment district. The staff was kind, helpful, and informative. I would highly recommend this quaint boutique to all travelers. Thank you for making my stay so memorable.