โรงแรมริมหาดแห่งนี้ ตั้งอยู่ในใจกลางเมืองในRomantic Zone ห่างจากหาด Muertos และอ่าว Bay of Banderas เพียงไม่กี่ก้าว ส่วนถนนเลียบหาด Malecon อยู่ห่างจากโรงแรมไป 1.8 กม.
Great hotel awesome pool BUT the guy in charge is HORRIBLE believe the bad reviews! Lots of pool chairs free which should not happen BUT this guy is beyond militant about moving chairs and 1 towel no exchange? He is a creepy weird guy always chatting up the young women! He plays LOUD WAY TOO LOUD MUSIC so people hate it at the pool. Ruined the entire time there!
This is going down hill. Dirty, AC not working, staff was rude, toilets were clogged and no one ever extended a courtesy of anything. Won’t stay here again.
La nueva torre de las suites, está muy bien.
El personal es súper amable, en especial Cali de Recepción, Nacho Bell boy, Yamier y Ricardo del Restaurante / club de playa.
La concierge Bertha, es atenta, pero pareciera que le molesta que le pidas algo :/
El hotel es un equilibrio entre costo-calidad.
Se está convirtiendo en uno de mis favoritos.
No respetan la reservación hecha por la app de Expedia, no me respetaron el todo incluido
César Alejandro Chapina
เข้าพัก 2 คืน, เมษายน 2025
10/10 ดีเลิศ
Danny
27 เม.ย. 2025
Danny
เข้าพัก 10 คืน, เมษายน 2025
4/10 แย่
danielle
เดินทางเป็นกลุ่ม
25 เม.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
ไม่ชื่นชอบ: สิ่งอำนวยความสะดวก
This property is exceptionally located by the beach but it’s not adults only. They have one row of rooms that are but the rest of the hotel is full of noisy, screaming kids. They were out all hours of the night. If you want peace and quiet; don’t stay here.
We stayed on the side that was not all inclusive and it was great for us. No children in the rooms or the pool which made for a relaxing time if you are travelling without children. The pool was great, the beach was nice and the room was clean and spacious. Would stay here again without hesitation.
I stayed in the adult only side. The room had great views of the ocean. Cleaning staff refreshed room daily if needed and gave 2 water bottles for coffee or for drinking needs. Bed came with 4 large pillows my only complaint was the bed was hard as a rock, it was a hard spring mattress with maybe a 2in foam on top which didnt help. I didnt mention it to staff but if anyone is expecting a fluffy bed beware of the beds. The adult pool staff were attentive to bringing you drinks and food if needed. If you go to the beach they have chair and umbrella rentals. The location of this hotel was great near many restaurants and vendors nearby.
Amanda
เข้าพัก 5 คืน, เมษายน 2025
8/10 ดี
Martin, Merida
18 เม.ย. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Está bonito el lugar pero el todo incluido no es muy variado
Loved the location and have stayed here twice. I highly recommend the adults only building junior suite. I did have one issue this time, after spending a week at the hotel and spending/tipping there, I was shocked to find out they charged us $500MX for the loss of one of our card keys…….ridiculous (and they weren’t nice about it). If it wasn’t for the poor service at checkout we would have rated them better.
We knew we were getting a cheaper resort but this one really is one to avoid. The food is particularly terrible, almost like they went out of their way to make it plane and off unfortunately. The staff was kind, but there were so many stipulations and rules - they wouldn't run ice to the room, nor was a hairdryer provided automatically, you had to go to the front desk for everything. It felt quite unclean in the eating area and often birds would be picking at left over dishes outside. It was cheaper than the surrounding area as far as all inclusives go, but we ended up eating out all the time anyway.