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"We were given the North Tower and we had a few bugs but nothing that really bothered us. Made sure to keep food in fridge and not out. No sun at pools until late and very hard to get a chair by the pool as there are none on the beach. Quite crowded. Food was good. Kids club was ok - we just sat around their pool with our little ones. had some sun there and lots of chairs so this was nice. Gorgeous view from the room and saw wales. Would not go back but I do love southern Vallarta."

"Very nice for the price in the area. "

"Excellent view for whale watching in December when the humpbacks arrive"

"The staff was so friendly and the property is absolutely beautiful. It is expensive but it’s worth it!"

"Rooms are clean staff was amazing food buffet is 100% better than the restaurants there honestly "

"The room was lovely. Views superb, quiet, apart from a bit of traffic. However, we couldn’t use our credit card to check in, had to use cash. We weren’t the only guests this happened to. They xanclled our last 2 nights, with a week’s notice and offered no compensation. We later learned everyone had been cancelled to accommodate a wedding..surely they knew about this more than a week ahead! The advertised airport shuttle did not exist. Neither did the advertised coffee machine in the room, although there was a large communal kitchen . Would not recommend this hotel, except for the wonderful location and good pools."

"We loved our stay. The views are phenomenal. We love listening to the ocean 24 seven. The rooms are open area and bright. Clean and amenable! The owners are also very kind and helpful. It was a pleasure to stay there! We look forward to another visit when we return."

"Check in was difficult! Over paid, arguing to get day back. Nobody speaks English, unorganized. Finally got to room. The resort is under major construction. Welding and grinding all day first week. Regular construction for next week. What’s not under construction needs work! No plugs work by pool. Half the light bulbs work in villa. Hot tub - warm no bubbles. Pool freezing cold. NO food or drinks available first week. There is not a spa there. You can call a number for massages. No staff to assist you if needed. "

"Good"