โรงแรมและที่พักในปูเอร์โต กันกุน

"We had an excellent stay. The guest service was exceptional."

"New, clean, great decor, nice view."

"The resort is an amazing place to stay for anyone visiting Cancun. It was my first time in Cancun and I had such a great experience, especially from the treatment and staff at the hotel. The rooms are clean, comfortable and provide beautiful views. There is a shopping mall, very convenient for great restaurants, scenic views and shopping. Best of all, the staff are very friendly and welcoming and I enjoyed every minute of being here."

"We had a very nice stay here."

"Quite a good hotel . Food was a bit same same etc and I got ill after eating the second night . Not again"

"Great place to stay, great staff, food is not the best but overall it’s a great place."

"Personal muy amable ,muy buen servicio y muy buena comida . Todo excelente "

"I would recommend never to go here"

"Excelente hotel , solo le falta más amenidades en las albercas y variedad en los alimentos "

"Pros: Room was clean with toiletries provided (not that I needed but if it’s important to minimal packing), trees were beautiful, ocean shore was an easy walk with great shores. Breakfast staff was very nice Cons: said I was vip (scam) decorated my door and room, thin walls 6am could hear all furniture moving, night staff was very pushy and drinks were trash. Buffet is comparable to a cruise Overall was a nice property and if I went to lay at the ocean I’d reccomend. "

"Beach was clean with plenty of lounge chairs and shade. Rooms were clean and staff were friendly and helpful."

"*"

"This resort is beautiful. It’s a nice small property and was convenient to navigate with my family. Unfortunately, 1. The service was terrible. We had the “level” premium package and service, amenities, and attentiveness was more than lacking. I felt like I was burdening any staff I interacted with whether it was asking for a drink at the bar or requesting toilet paper in the public bathroom. 2. The food was mediocre and when I almost choked on a large piece of cellophane in the pulled pork at...

"el personal tuvo un trato horrible, al ser todo incluido se supone que no te deben limitar nada ni si quiera la comida que además estaba malísima tuve una infección estomacal por la comida de ahí, y aún así limitaban que solo dos piezas por persona etc en la comida y vuelvo a repetir el personal súper grosero estuvo horrible"

"Todo estuvo de maravilla."

"Rate 10/10 staff were on top of things, super friendly. The pools were clean. The food was excellent, highly recommend."

"Fabulous experience, wish we were still there "

"Everything was luxury and the staff was so attentive and kind. Anything you want whenever you want was done with eagerness and with a smile. "