Find hotels in Puerto Cancun from ฿999

"We had an amazing experience overall with my friends and family! The staff are amazing and friendly. Mr. Jayco and Johny are the best in hospitality, and we love coming back. I gave 3 stars to the clean room because the sheets and pillow, can be better. Thank you"

"Our room overlooked lagoon. But it was very clean and all amenities needed were provided. Very neat pool area and was glad the beach didn’t have much sargassum. "

"Nice place for family"

"Staff was wonderful, hotel was clean, food was surprisingly good. We booked a room with an ocean view and it was worth every penny in my opinion. Docked one star simply for the condition of some of the areas around the hotel (a bit rundown in some outside areas, pool grout chipping, paint peeling in some spots - but nothing too bad) and the constant asking about spa services while at the pool. Not aggressive or pushy, just asking too much. I had just come from a massage and an hour later was being asked about spa while at the pool. I did have a massage and it was really nice - but didn’t love my facial. Overall great experience, great staff, great stuff for kids. We stayed on resort the whole time and our kids had a blast at the kids club. "

"The staff was great, food was very good and the pool / beach area were nice!"

"I traveled solo and chose the non-inclusive option, which was a mistake, the prices are very high when converted to dollars. The rooms are good, but there was construction during my stay, so it was a bit loud near the pool area. Food options are limited. There’s mainly the buffet, and the beach food is very basic (burgers and hot dogs), so not ideal if you’re a foodie. The staff was good, but there isn’t much of a lobby atmosphere or nightlife. Overall, it’s fine for a short two-day weekend if you get a good deal, but otherwise I’d rate it closer to a 2.5-star experience."

"The receptionists' service leaves nothing to be desired; they answer rudely and are unhelpful. The food is repetitive and very expensive for the service."

"We had a nice ocean view. We enjoyed the three pools plus the jacuzzi. "

"Great ocean view, clean room, great staff."