Search Hotels Near Prudhoe Waterworld, Newcastle-upon-Tyne

"For the last 2 times we were checked in by a staff member who was not customer service or caring at all!! Very cold and not willing to help in any way. The first time we had 4 suitcases to take to our room and outside the hotel there was an airport trolley. My husband loaded it and as we passed the desk were told we couldn’t take it to the room. We had planned to bring it straight back down stairs. The second time my husband booked the room for me and didn’t realise it was in his name. She wouldn’t let me check in until he’d sent an email. He was already back in the US and luckily he was able to do it. The clerk pointed to me to “sit over there and I’ll get you when I receive the text” I waited for a while then noticed my husband had copied me in as well. I had to let her know. I know this sounds quite trivial but it would never happen in hotels in the US. We will continue to use this hotel as it’s very convenient but are now very wary of the one staff member. We’ve never had any issues before."

"Room clean, price can be cheaper for that kind of the toom"

"Good location. Quite expensive for such a Small room. very hot. No a/c and windows couldn’t be opened. The hairdryer was coated in a sticky substance. I won’t be returning"

"Great place to stay for a cheap break. All good, breakfast was aversge"

"I tried to cancel did not go"

"Room decent size, clean and big bed, v comfortable. great shower. Staff were very welcoming and efficient. Food was good pub food and plentiful. We really enjoyed our stay"

"Lovely room. Excellent food"

"Clean and friendly staff "

"Fantastic location. Ideal for what we needed but also really rural-feeling and peaceful. We found it quiet and charming. We enjoyed wandering in amongst the old orchard and down through the copse, across the scrubland that forms part of the floodplain of the Tyne. It was good to know there are badgers around although we weren’t lucky enough to see anyway. The dawn chorus was impressive. Very pleasant indeed. Definitely will book again if we’re back in the area. "