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"I was disappointed by the quality of this stay based on the ratings on Expedia. Having stayed on other properties with the same ratings in Turks previously, the amenities and food were a bit of a let-down. "

"Hotel was nice and clean. Staff was very friendly and it is located near restaurants, shops and the beach. "

"All the hotel staff especially Mario is very helpful，friendly and knowledgeable to local areas and restaurants. The location is ideal for going to the Smith Reef for snorkeling as well as to Coconut Beach for walking along the beautiful white sandy Grace Bay beach."

"We had a two bedroom suite. However, in the one bedroom with two beds, there was only one lamp for reading. The air conditioning was slow to respond to new request requested temperatures. Other than these two disappointments, the rooms were good. The staff, generally, was very friendly and helpful."

"There was a very bad smell which the receptionist claims it is from the Neibor and they can’t do anything!!! There is no elevator for 3 story building. There was no paper towel in the room. The regular towel was ripped. There was no room service. "

"simple but ok"

"The property was great and the staff were all friendly and super helpful. We had an ocean front room but we could barely see the ocean plus we were on the first floor so we saw more green than anything. Would definitely go back but highly recommended a top floor with ocean view room. The other thing that would be great is if the property had some music a couple nights a week. There isn’t much to do in the evening besides dinner. Overall, we had a great stay!"

"Service was exceptional ( shout out to Latoya, our breakfast server that treated our group like queens). welcoming , not stuffy. Hotel was gorgeous , beach clean with fun activities for all . Only downside was the Lady Grace catamaran cruise didn't have enough supplies ( food) for the excursion . "

"Clean"